# Floundering newb needs help

**URL:** <https://forums.plex.tv/t/floundering-newb-needs-help/508337>\
**Category:** General Discussions\
**Tags:** server-linux\
**Created:** [December 14, 2019, 8:01pm UTC](https://forums.plex.tv/t/floundering-newb-needs-help/508337 "2019-12-14T20:01:24Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [December 15, 2019, 2:36pm UTC](https://forums.plex.tv/t/floundering-newb-needs-help/508337/8 "2019-12-15T14:36:39Z")

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The NTFS user/permissions coupled with the drive is mounted with protected access to the logged in Linux user and can’t be seen by Plex.

So here is Chuck’s write up about getting around that.

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247/2):
>
> Using other hard drives (Windows or Linux) with PMS This How-To is written to help with Internal and External drives. It also is written to demonstrate how to cope with NTFS and EXT4 formatted drives. By logical extension, any format supported by Linux can be handled using the technique shown here. In all cases, the goal is to give user plex permission to read your media files which Linux doesn’t allow by default due to its strict security model. We will walk through the steps needed …

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