# Folder with content not available

**URL:** <https://forums.plex.tv/t/folder-with-content-not-available/900968>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [January 4, 2025, 12:29pm UTC](https://forums.plex.tv/t/folder-with-content-not-available/900968 "2025-01-04T12:29:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Freakerz1990](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/freakerz1990/32/276976_2.png) [@Freakerz1990](https://forums.plex.tv/u/Freakerz1990)\
**Post date:** [January 4, 2025, 12:29pm UTC](https://forums.plex.tv/t/folder-with-content-not-available/900968/1 "2025-01-04T12:29:37Z")

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Server Version#: 1.41.3.9314

Hello. I run my server on a Synology DS920+  
It has 3 system folders: **photo** , **video** and **music**

I run a radio station and have created a seperat folder for all my music.  
**Radio** \> **MainMusic**

Now i want to add the folder to my Plex libaries.  
But when i choose **Radio** , the folder **MainMusic** don’t shows up.

I tried to do the same folder setup in the system folder music. There it works. But that’s not what i want to do.

How can i make it possible to access the folder **MainMusic**?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 4, 2025, 12:41pm UTC](https://forums.plex.tv/t/folder-with-content-not-available/900968/2 "2025-01-04T12:41:11Z")

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You’ll need to give Plex permission to see/access those files.

> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-how-tos/490215/25):
>
> FAQ 19: Setting permissions to allow Plex access to media files Before beginning, it’s important to remember one key point; Plex doesn’t have any special privileges on Synology except for being able to access the Video Transcoding acceleration hardware. It cannot read any of your files unless you expressly grant permission. This is a fundamental principle of Linux (which Synology uses for DSM) Because of how Synology grants permission, access to files is broken into two different …

IIRC, Synology DSM can be „special“ when it comes to permissions assigned to its default media locations.

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<div class="post-metadata">

**Author:** ![Freakerz1990](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/freakerz1990/32/276976_2.png) [@Freakerz1990](https://forums.plex.tv/u/Freakerz1990)\
**Post date:** [January 4, 2025, 12:56pm UTC](https://forums.plex.tv/t/folder-with-content-not-available/900968/3 "2025-01-04T12:56:06Z")

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Thanks, that solved it 😉

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 4, 2025, 12:56pm UTC](https://forums.plex.tv/t/folder-with-content-not-available/900968/4 "2025-04-04T12:56:22Z")

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