# Forum based support is ineffective

**URL:** <https://forums.plex.tv/t/forum-based-support-is-ineffective/847256>\
**Category:** Forum Feedback\
**Created:** [July 14, 2023, 7:28am UTC](https://forums.plex.tv/t/forum-based-support-is-ineffective/847256 "2023-07-14T07:28:13Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![dfhjio](https://avatars.discourse-cdn.com/v4/letter/d/3ec8ea/32.png) [@dfhjio](https://forums.plex.tv/u/dfhjio)\
**Post date:** [August 14, 2023, 2:52pm UTC](https://forums.plex.tv/t/forum-based-support-is-ineffective/847256/4 "2023-08-14T14:52:59Z")

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Agreed, like this issue which has never gotten a single comment from anyone at plex despite thousands of votes over many many years: [Playback Speed](https://forums.plex.tv/t/playback-speed/69044)

Can you comment on this @BigWheel?

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