# Forum Updates causing broken **URL:** \ **Category:** General Discussions\ **Created:** [September 4, 2018, 4:40am UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509 "2018-09-04T04:40:42Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 4:40am UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/1 "2018-09-04T04:40:43Z")
I don’t spend much time on the forums here, but it seems that something has updated in the url structure used on the site causing literally every link in old forums to be broken… resulting in 404 errors… Anyone else experiencing this? ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 6:23am UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/2 "2018-09-04T06:23:06Z")
Instead of clicking on the link, open it in a new browser tab ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 6:28am UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/3 "2018-09-04T06:28:48Z")
Makes no difference. Every forum-forum link appears dead. I linked a few below… anything that previously had a topic/123456 nomenclature is broken. [forums.plex.tv/topic/23711-running-pms-as-a-service-in-whs](https://forums.plex.tv/topic/23711-running-pms-as-a-service-in-whs) [https://forums.plex.tv/topic/93994-pms-as-a-service/?p=547864](https://forums.plex.tv/topic/93994-pms-as-a-service/?p=547864) [https://forums.plex.tv/topic/52700-pms-crash-on-windows-server-2012/?p=464185](https://forums.plex.tv/topic/52700-pms-crash-on-windows-server-2012/?p=464185) Find any forum-forum link from the past any amount of time, the link is broke. ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 7:12am UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/4 "2018-09-04T07:12:07Z")
posting this as a test: > **[TV Show episode names showing "Episode 1, Episode 2"](https://forums.plex.tv/discussion/266771/tv-show-episode-names-showing-episode-1-episode-2/p1?new=1)** > > Title pretty much says it. I have included screenshots of how Plex is behaving. Someone help me! I do not want to edit all these manually. (the images may not be of the same directory) Oddly enough, this one works. Very strange behavior. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 10:42am UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/5 "2018-09-04T10:42:03Z")
Indeed, do you have links to the posts containing the broken links? ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 4:47pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/6 "2018-09-04T16:47:38Z")
I posted 3 in the 3rd post of the thread I started. But for reference: [forums.plex.tv/topic/23711-running-pms-as-a-service-in-whs 3](https://forums.plex.tv/topic/23711-running-pms-as-a-service-in-whs) [https://forums.plex.tv/topic/93994-pms-as-a-service/?p=547864 2](https://forums.plex.tv/topic/93994-pms-as-a-service/?p=547864) [https://forums.plex.tv/topic/52700-pms-crash-on-windows-server-2012/?p=464185](https://forums.plex.tv/topic/52700-pms-crash-on-windows-server-2012/?p=464185) Even directly clicking on those links above will not result in a good translation, though I think I’ve figured out the pattern to the new URLs. Seems like some re-write errors with the new URL nomenclature. Thanks, ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 4:58pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/7 "2018-09-04T16:58:01Z")
I meant links to where you found those links ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 5:01pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/8 "2018-09-04T17:01:41Z")
> [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381): > > This post will always contain the latest version of the Plex service wrapper. This is not official or affiliated with Plex in any way and was originally made for personal use. Treat it as such and please don’t bug the Plex devs about it. (bug them about Plex not running as a service natively by all means :P) feel free to post your questions here and I will do my best to help. If you are having problems, the first question will be whether it runs ok when not being run as a service. Please ensur… ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 5:25pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/9 "2018-09-04T17:25:56Z")
Thanks, and link corrected, and was made not with the former forum, but the one before that, and went undetected until you spotted it ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 5:27pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/10 "2018-09-04T17:27:44Z")
Thanks. I’ll post here if I see any more, I can’t remember if I saw any others yesterday while searching around for some answers. EDIT: That thread still has broken links in it, FYI. There are links to “earlier” posts that aren’t “Scrolling” correctly. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 5:30pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/11 "2018-09-04T17:30:11Z")
There’s 996 posts in that thread. Please help me helping you… LINKS ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 5:43pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/12 "2018-09-04T17:43:04Z")
> [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/22): > > Thanks for putting this together I don't suppose you could make  alist of the steps to properly change it to use a differant user than was used to install plex? The info in [post #4](https://forums.plex.tv/t/pms-as-a-service/53381/4) should be sufficient. When you install the service in the admin account, you give it the username you want to run the service in. All that is left is making sure that Plex Media Server does not run in the Admin Install Account whenever you do an install / upgrade / repair of Plex Media Server. So never leave 'L… “post 4” URL/hyperlink is dead. > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/27): > > Ok, currently I have my media on my D drive (second vHD) just thinking about where plex stores info to know where to look for the media thanks There are two separate things: 1. Plex Media Server data  2. The actual Media files The media files you add to library sections when you create the library sections The Plex Media Server data is created and maintained by Plex Media Server The default place (for windows 7 onwards) is: c:\users\username\appdata\local\Plex Media Server You can c… > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/43): > > Can't kill/restart process on server, sometimes 2 instances of PMS AppData/Local/Plex Media Server has read rights using install account and one used for services Are you having different user for install from one you run PMS Service under? If you are, then the auto start would be having in the install account leading to 2 instances. See my [post #4](https://forums.plex.tv/t/53381/4) The registry setting is for the user account and would be different depending on which session loads up regedit > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/44): > > See bullet 4 in things I checked in my original post.  I did ensure that same account was used to install PMS as well as launch the service(s). Are you having different user for install from one you run PMS Service under? If you are, then the auto start would be having in the install account leading to 2 instances. See my post #4 [https://forums.plex.tv/topic/93994-pms-as-a-service/?p=547864](https://forums.plex.tv/topic/93994-pms-as-a-service/?p=547864) The registry setting is for the user account and would be different depending on which session loads… > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/49): > > Let me know or if the existing logs tell you smart folks something. Some slow access to the database - 1 second for 5 items. Previously this suggestion was given: Some Plug-in timeouts - this normally fixes a lot of such issues : [https://plexapp.zendesk.com/hc/en-us/articles/201119258-Resetting-System-and-Framework-bundles](https://plexapp.zendesk.com/hc/en-us/articles/201119258-Resetting-System-and-Framework-bundles) Issue with scanning some media : may be setting verbose logging in PMS Settings / Advanced would give more info relating to the media file concerned Could also try di… > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/58): > > FYI, I am running 0.9.9.5.411-da1d892, Server Essentials 2012 fully patched, unchecked startup automatically, exited PMS, installed PMS service from this thread. Strange that it just drops at no specific time. If it does drop I have to reboot to reconnect. This was the problem relating to tcp/winsock that I was thinking of [https://forums.plex.tv/topic/75484-windows-server-essentials-pms-freezing-fix/](https://forums.plex.tv/topic/75484-windows-server-essentials-pms-freezing-fix/)[https://forums.plex.tv/topic/52700-pms-crash-on-windows-server-2012/?p=425764](https://forums.plex.tv/topic/52700-pms-crash-on-windows-server-2012/?p=425764) Confirmati… > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/84): > > Thanks. PMS logs not available for this one. PMS 0.9.9.9 it was crashing before getting as far as logging anything. A few users got it to work by re-download but I have not as the download has the Digital Signature and is the right size. The thread is here [https://forums.plex.tv/topic/105322-error-on-launching-pms-999/](https://forums.plex.tv/topic/105322-error-on-launching-pms-999/) So if we get this sort of problem and it is obvious when it happens we just need to stop the service and launch it manually to troubleshoot Yeah, that's what I'd do. It ma… I’m literally just scrolling through the thread and looking for any link that links to another forum post… They are all dead from what I can tell. I understand it’s a big thread, but my point of this thread is that this probably isn’t an isolated issue, just trying to help DEVs out by revealing a flaw in the upgrade process (potentially). I’m sure this problem exists on older threads elsewhere too. ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 5:52pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/13 "2018-09-04T17:52:08Z")
More broken links: > [@I can't upgrade or uninstall Plex Media Server.](https://forums.plex.tv/t/i-cant-upgrade-or-uninstall-plex-media-server/188209/4): > > @GARY+STAMEY said: Did not work for me…:frowning: Installer logs, please > [@Cannot Uninstall or Upgrade Plex!?](https://forums.plex.tv/t/cannot-uninstall-or-upgrade-plex/108359/4): > > You should raise issues in the appropriate forum category rather than this general New Forum category See the [Windows Plex Media Server](https://forums.plex.tv/categories/windows "Windows Plex Media Server") Category/Forum > [@Cannot Uninstall or Upgrade Plex!?](https://forums.plex.tv/t/cannot-uninstall-or-upgrade-plex/108359/6): > > @abadar100 said: Thanks, the msfixit app helped me uninstall my pms, now I’m trying to install the new version and I am getting the same error, but now the fixit app wont help, what else can I try? I’m about to throw this on a virtualbox vm and call it a day, enough frustration with this junky installer. Your choice The high level error is always the same. the underlying issue is often different and if you do look at the [Windows Plex Media Server forum](https://forums.plex.tv/categories/windows "Windows Plex Media Server forum") and specifically this topic ([Debuggin…](https://forums.plex.tv/discussion/31335/debugging-setup-failures#latest "Debugging Setup Issues") ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 6:22pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/14 "2018-09-04T18:22:19Z")
You can stop now, since not going to spend the rest of my life on this 😉 When people find a broken link, that they need, then fine, but no hunting…Life’s too short ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 6:27pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/15 "2018-09-04T18:27:54Z")
And formular is the following: When you have a broken link like: `https://forums.plex.tv/topic/75484-windows-server-essentials-pms-freezing-fix/` Then change it to: `https://forums.plex.tv/discussion/75484` Above will, if lauched in a new browser tab, redirect you to the correct new link, that with above is: `https://forums.plex.tv/t/windows-server-essentials-pms-freezing-fix/39076` ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 6:37pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/16 "2018-09-04T18:37:56Z")
> [@dane22](#): > > You can stop now, since not going to spend the rest of my life on this 😉 > > When people find a broken link, that they need, then fine, but no hunting…Life’s too short Umm, with all due respect, I’m not “hunting” for broken links. If you look at every post I linked, they’re all related to a current on-going issue I’m having (an issue caused by the most recent public release, mind you, but let’s no go there). I’m not wasting my time looking for problems on the plex forums. Each of those links (with the exception of the initial response which you requested) were things I found while legitimately looking for support on the forums. Furthermore, I think the appropriate solution to this would (and the whole reason of my initial post) be to pass on to your web devs that a recent update caused several hundred (possibly thousands) of broken links on the forums. Cheers, ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 6:39pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/17 "2018-09-04T18:39:40Z")
As said, the links pointed to not this forum, nor the last one, but the one before that So kinda old, and you got the formular to help you get to the correct ones ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 6:50pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/18 "2018-09-04T18:50:27Z")
I’m not trying to be argumentative, but that’s not really the point, that “I got the formula.” I doubt I’m the only one that will ever stumble upon older posts that are still relevant to running a Plex environment. If Plex wants to promote a current and stable product, and make money (as any good business should), you keep your old resources up to date or eliminate them altogether (including the old forums with bad links). 404 errors don’t reflect well on your SEO scores, and it frustrates already frustrated users trying to find help on the forums. I’m not bringing these issues up to waste your time or be a pest, I’m doing it to HELP the Plex team because I believe in the product. The first thread I posted had posts from 19 days ago (not counting mine from today) that thread is still very much active. I don’t understand how the stance of the Plex team can be “stop bothering us with this” - which is the impression I’m getting. If I was a novice reading this and hadn’t already invested in Plex for what it can do, I wouldn’t be dropping money on it or promoting it to my colleagues, friends, or even anywhere else online. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [September 4, 2018, 7:03pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/19 "2018-09-04T19:03:32Z")
I’m not Plex Team, but a guy just like you, doing this in my spare time, and try to divide my spare-time between coding towards Plex, and helping out in the forums. Going through all links and quotes in that thread is simply too time consuming, sorry ---
**Author:** ![tvfrog](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@tvfrog](https://forums.plex.tv/u/tvfrog)\ **Post date:** [September 4, 2018, 7:04pm UTC](https://forums.plex.tv/t/forum-updates-causing-broken/304509/20 "2018-09-04T19:04:21Z")
Never suggested that you should. I think you should push this along to the Plex devs! That has been my point the whole time, not to make busy work for you, guy. [Next page](https://forums.plex.tv/t/forum-updates-causing-broken/304509.md?page=2)