Freeview EPG/Missing Channel Data

@sa2000 will the regionalised properly named channels be added to the lineups also, as I’ve disabled TV this side at the moment due to way to many complaints from my family members that channels are missing or wrong because of channel ID naming and the whole algorithms thing has begun to put me off totally… Can we use an algorithm to get a different Plex Member to give us a different answer to? Or hasn’t this been enabled either?

Dave

Cannot give you general statements. If you have a specific problem with a lineup/post code please give details of that and what is wrong - to continue to give general statements does not help identify the specific errors.

For example some of the discrepancies mentioned above by @asjmcguireplex here Freeview EPG/Missing Channel Data - #31 by asjmcguireplex, I have already seen evidence of it being corrected. May be the correction was not made to all lineups - so we do need specifics

The channel mapping issue was to do with some recent changes for Freeview that came in May and June and the initial guide data provided to us predates that. Our provider is addressing this and adjustments have already been made - not completely and it is possible the corrections did not go into all lineups - hence the need for specifics to be raised and the form is the best vehicle as there is a process in place picking these up and dealing with them

The other issue is to do with National lineups being pre-selected when you go through setup - but you can override that and select a different OTA lineup

Again, if you have an issue with channel matching - please report it through the provided process Reporting Plex DVR Lineup Inaccuracies - #2

I have just looked at your reporting tool for EPG issues, it does not even ask what country you are in, what City, State & Region should I put for the UK, I don’t live in a City or a State, I could probably guess a region.

Enter country in City, State and Region

What about City and State, I don’t live in those?

So you’ve answered my question in 1 sentence! I posted to the new EPG reports page, and I get ignored but another gets seen… Singled out yet again, Plex is definitely going to the graveyard of Media Servers if this carries on here.
I’ve posted number of channel, and name of channels missing, plus the fact that it is in all lineups not just the one in question. Look up my username, you’ll see I put a report in also.

But then again, I’m used to being singled…

Note to self, drop TV side of Plex as a bad Apple… Use the 3 dongles for other projects

Dave

Post Code Plus United Kingdom would be minimum - but for UK - you could add county if you are not in a city

Thanks for the info

I can live with having a national lineup instead of a local one for the moment, not sure how this affetcs Scotland/Wales/NI, but for me it’s only the local news thats wrong

Thanks, probably not a priority at the moment but could you ask for the EPG report channel lineup issues webpage to be made more international friendly going forward?

How do you know you got ignored?

There is a process dealing with the feedback. You may not hear but your input will be processed together with all the other - if you give specifics, it will help, If you make general statements - it may not

It should be better now - if you select the Freeview Scotland (Border) OTA Broadcast lineup.
Our provider made corrections but there appear to be some errors which we are reporting back to them

These appear to be the remaining errors for the range of channel numbers you covered above

Tuner: 13 - E4, EPG: Channel 4 
Tuner: 42 - Home, EPG: Movies4Men
Tuner: 48 - Movies4Men+1, EPG: missing

With regards to the cryptic short names, I have tried the fix for that and you will get the full name as well

form has been tweaked -

So that’s the borders, the Valleys of South Wales that get TV from Wenvoe still have cryptic names etc and channels all in the wrong places, on the OTA DTT EPG lineup and the others to… I’m sticking to the OTA one because I thought this would be the closest match… Till I found Wales has been pulled apart and put in Northern Ireland and Scottish Borders… Now geography wasn’t the best for me at school, but I know South Wales hasn’t budged towards either section the UK!!

Dave

I did not say that the fix for the cryptic names has been released.

I still have no screenshots from you to prove that you did not have a National OTA lineup selected

It defaults to an incorrect lineup (and I said that several times) but if you override that and select your Freeview Wales OTA Broadcast lineup, you will not see Scotland or Northern Ireland

image

what post code have you entered and what OTA lineup
screenshot please

There are two OTA lineups - one of them - the National one - may give you Northen Ireland and Scotland - but the Wales one should not

image

@sa2000 I will provide screenshots later this evening once my kids are in bed. I’ve noticed one thing that will make Plex’s job a little harder for this part of South Wales!
We get our TV from 2 transmitters, Tonyrefail in CF39 8AG and the main Wenvoe Transmitter in Cardiff!
This between 2 transmitters gives 171 channels, of which around 145 are viewable on Plex as they’re not streaming channels or text channels. I’m currently using the DVR—FreeView Play Wales IPTV lineup as at the time this was the best one, but now seems not to be the case! It’s missing channels etc, especially the movie channels and has cryptic names to boot!
My kids are happy that Tiny Pop is back, this channel is Broadcast from the Tonyrefail Transmitter, along with some other channels, if you’d like a complete list of channels from the Tonyrefail Transmitter along with the Wenvoe Transmitter, I’ll send you these?
I would like to help make line TV easier to use for everyone around the Valleys, if you also check on the web, there are other relays around the Valleys here that transmit the channels that Wenvoe does not, and this could be the deal breaker for other users.

Dave

Now that you are saying your are not using the Freeview Wales OTA Broadcast i do not need any screenshots. The outcomes when using an iptv lineup or any other non OTA lineup for terrestrial would be indeterminate. I was under the impression you are using the OTA line up because you kept on saying that

@sa2000 My apologies for the misunderstanding of this, but you were the one that always told me that I was to use any Lineup that was closest a while ago. So later this evening I will delete the current DVR and add a DVR with the OTA Wales one.
Are there any missing channels on this Lineup? compared to this list that is viewable from this location according to Freeview?

Wenvoe Transmitter

5 Channel 5 (SD) PSB2
6 ITV 2 PSB2
8 Made in Cardiff LCF
9 BBC Four PSB1
10 ITV3 PSB2
11 pick COM5
12 Dave COM5
14 Film4 PSB2
15 Channel 4 +1 South ads PSB2
16 QVC COM4
17 Really COM5
18 More4 PSB2
19 Yesterday COM6
20 Drama COM4
21 5USA COM4
22 Ideal World COM6
23 Create & Craft COM5
24 ITV4 PSB2
25 Home COM6
27 ITV2 +1 COM4
28 E4 +1 COM5
28 E4 (Wales) COM4
29 4Music COM6
30 5STAR COM4
31 5Spike COM6
32 Sony Movie Channel COM5
33 ITV +1 (Wales) PSB2
34 ITV3 +1 COM4
35 QVC Beauty COM6
36 QVC Style COM6
37 Quest COM4
38 Quest Red COM5
39 CBS Justice COM6
41 Food Network COM5
42 DMAX COM6
43 Gems TV COM5
44 Channel 5 +1 COM4
45 Film4 +1 PSB2
46 Challenge COM5
47 4seven COM6
48 Movies4Men COM5
49 TJC COM5
54 Paramount Network COM4
55 5SELECT COM4
56 5STAR +1 com8
57 5USA +1 com7
58 ITVBe +1 COM4
59 ITV4 +1 COM4
61 True Entertainment COM5
62 True Movies COM6
63 Blaze COM4
64 Freesports com8
65 TBN UK COM5
66 CBS Reality COM4
67 CBS Reality +1 com7
70 Horror Channel COM4
71 CBS Drama COM6
72 YourTV COM5
73 Sewing Quarter COM6
74 Jewellery Maker com7
76 Quest +1 COM4
77 TCC COM4
78 Quest Red +1 com7
79 Dave ja vu COM6
80 Blaze +1 COM4
81 Talking Pictures TV COM6
83 NOW 80s com8
84 Now 90s com8
85 Hochanda COM4
86 More4 +1 PSB3
89 Together com8
91 PBS America com8
92 Pick +1 com7
96 Forces TV com8
99 Smithsonian Channel HD com7
104 Channel 4 HD South ads PSB3
105 Channel 5 HD PSB3
106 BBC Four HD com8
107 BBC News HD com7
108 Aljazeera English HD com7
109 Channel 4+1 HD com7
110 4seven HD com7
111 QVC HD com8
112 QVC Beauty HD com8
113 RT HD com7
114 Quest HD com8
201 CBBC SD PSB1
202 CBeebies PSB1
203 CITV COM4
204 CBBC HD PSB3
205 CBeebies HD com8
206 Pop COM6
211 Ketchup TV COM4
231 BBC News PSB1
232 BBC Parliament PSB1
233 Sky News COM5
250 BBC Red Button PSB1
252 Kiss Chat & Date COM4
253 Proud Dating COM4
261 Racing UK COM4
263 SonLife COM4
264 VisionTV COM4
265 Planet Knowledge COM4
269 Arise News COM4
270 Loveworld COM4
271 Juwelo UK COM4
670 ADULT Section (start) COM4
671 Television X COM4
672 ADULT smileTV2 COM6
673 ADULT smileTV3 COM5
674 ADULT Babestn COM6
675 ADULT PARTY COM4
679 ADULT Studio 66 COM4
699 ADULT Section COM6
700 BBC Radio 1 PSB1
701 BBC Radio 1Xtra PSB1
702 BBC Radio 2 PSB1
703 BBC Radio 3 PSB1
704 BBC Radio 4 (FM) PSB1
705 BBC Radio 5 Live PSB1
706 BBC Radio 5 Live Sports Extra PSB1
707 BBC Radio 6 Music PSB1
708 BBC Radio 4 Extra PSB1
709 BBC Asian Network PSB1
710 BBC World Service PSB1
711 Hits Radio COM6
712 KISS FRESH COM6
713 Kiss FM COM6
714 KISSTORY COM6
715 Magic COM6
716 heat COM6
717 Kerrang! COM6
718 Smooth RadioUK COM6
719 BBC Radio Wales PSB1
720 BBC Radio Cymru PSB1
723 talkSPORT COM5
724 Capital FM London COM4
725 Premier Radio COM6
727 Absolute Radio COM4
728 Heart COM4
730 RNIB Connect COM5
731 Classic FM COM5
732 LBC COM5
733 Trans World Radio com7

Tonyrefail Transmitter CF39 8AG (Local within 0.5km of my home!)

5 Channel 5 (SD) PSB2
6 ITV 2 PSB2
9 BBC Four PSB1
10 ITV3 PSB2
14 Film4 PSB2
15 Channel 4 +1 South ads PSB2
18 More4 PSB2
24 ITV4 PSB2
33 ITV +1 (Wales) PSB2
45 Film4 +1 PSB2
86 More4 +1 PSB3
104 Channel 4 HD South ads PSB3
105 Channel 5 HD PSB3
201 CBBC SD PSB1
202 CBeebies PSB1
204 CBBC HD PSB3
231 BBC News PSB1
232 BBC Parliament PSB1
250 BBC Red Button PSB1
700 BBC Radio 1 PSB1
701 BBC Radio 1Xtra PSB1
702 BBC Radio 2 PSB1
703 BBC Radio 3 PSB1
704 BBC Radio 4 (FM) PSB1
705 BBC Radio 5 Live PSB1
706 BBC Radio 5 Live Sports Extra PSB1
707 BBC Radio 6 Music PSB1
708 BBC Radio 4 Extra PSB1
709 BBC Asian Network PSB1
710 BBC World Service PSB1
719 BBC Radio Wales PSB1
720 BBC Radio Cymru PSB1

PLEASE NOTE - The site I grabbed this from doesn’t show BBC Channels as these aren’t Public Service ones but they are on the Wenvoe Transmitter!!

Hope this helps also to add to the Lineup?

Update 2145 BST - I noticed that Tiny Pop isn’t in the list I’ve provided but if you look on this site - Wenvoe - https://www.terrestrialtv.uk/dtt.cgi?mux1=1&mux2=2&muxB=B&muxA=A&muxC=C&muxD=D&muxE=E&muxF=F&muxL=L&muxO=O&col=LNTMHC&grp=&altmux=1&hist=&data=&pr=&disp=1&oair=&agrp=&reg=UK.W.WEN&type=VRDIPTSAGNELHXYZC+.RES&by=lcn

Tonyrefail Transmitter - https://www.terrestrialtv.uk/dtt.cgi?reg=UK.W.WEN.TONL&by=lcn&type=VRDIPTSAGNELHXYZC%20.RES&mux=12BACDEFLO&hist=&data=&col=LNTMHC&disp=1&grp=&oair=

These are all the channels I can get from Wenvoe & Tonyrefail. As I said I’ve come to the conclusion that I’ve got to help fix the issue quick. Note that there is no RTE channels in the 50’s…

Dave

@sa2000 & @cire12 I have just sent a complete list of channels for the Freeview Wales OTA Broadcast to the https://docs.google.com/forms/d/e/1FAIpQLSf0YIecSlA_pyZzmEttGeIT8ombGVJoIQB20Wa-YXHSv7vhhA/viewform

It’s a list that was updated 2 days ago for Wenvoe transmitter and should do away with using the dreaded Algorithm thing that is currently being enforced and possibly the reason why the UK channels are getting cryptic names and regions are getting the wrong channels.

The site above also gives the entire regions for the UK to, so adding regions should be easier now too???

Dave

Hi,
Removed and re-added DVR to test.
Would you like me to report inaccuracies again in the form?

1 Channel still mapped to the wrong location (not mentioned in your post) and 1 Channel only available in Scotland still missing in SD and HD from the EPG.

Oh and - despite using the same postcode as before (which before correctly selected the Scotland (Border) lineup), this time the same postcode selected the London national lineup.