# FRESH Windows & Plex install- Your changes could not be saved

**URL:** https://forums.plex.tv/t/fresh-windows-plex-install-your-changes-could-not-be-saved/831959
**Category:** Metadata & Adding Files
**Tags:** library-management
**Created:** [February 22, 2023, 5:56pm UTC](https://forums.plex.tv/t/fresh-windows-plex-install-your-changes-could-not-be-saved/831959 "2023-02-22T17:56:37Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![HallmarkPlex](https://avatars.discourse-cdn.com/v4/letter/h/b38774/32.png) [@HallmarkPlex](https://forums.plex.tv/u/HallmarkPlex)
#### Post date: [February 22, 2023, 5:56pm UTC](https://forums.plex.tv/t/fresh-windows-plex-install-your-changes-could-not-be-saved/831959/1 "2023-02-22T17:56:37Z")

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Server Version#: 1.31.1.6733-bc0674160  
Player Version#:

This is a brand new fresh Windows 10 Pro install, with a fresh Plex Server install. Media files play without issue in VLC, and permissions for all video folders and files are set to “Full” for “Everyone”.

Every attempt to create a library using these videos results in “Your changes could not be saved.”. I’ve tried the web hosted app and local hosted app- same result.

I’ve uninstalled and reinstalled Plex server, tried three different browsers (Chrome, Edge and Firefox), and have cleared all browser cache. The issue persists.

I’m using a Lifetime Plex Pass account- any suggestions?

Thanks so much!!!

~James

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### Author: ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)
#### Post date: [February 22, 2023, 6:12pm UTC](https://forums.plex.tv/t/fresh-windows-plex-install-your-changes-could-not-be-saved/831959/2 "2023-02-22T18:12:50Z")

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Ran into this a few days ago while testing some stuff out.

See → ["Your changes could not be saved" when trying to Add Media Library - #2 by SwiftPanda16](https://forums.plex.tv/t/your-changes-could-not-be-saved-when-trying-to-add-media-library/831178/2) which solved the problem for me.

It seems to me that plex needs to be restarted AFTER the initial setup but BEFORE you add any libraries.

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### Author: ![HallmarkPlex](https://avatars.discourse-cdn.com/v4/letter/h/b38774/32.png) [@HallmarkPlex](https://forums.plex.tv/u/HallmarkPlex)
#### Post date: [February 22, 2023, 6:25pm UTC](https://forums.plex.tv/t/fresh-windows-plex-install-your-changes-could-not-be-saved/831959/3 "2023-02-22T18:25:33Z")

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Thanks so much Dokuro!!! You’re awesome- All I had to do was exit and restart Plex server, and it works now.

Have an outstanding week!!! 😃

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 23, 2023, 6:25pm UTC](https://forums.plex.tv/t/fresh-windows-plex-install-your-changes-could-not-be-saved/831959/4 "2023-05-23T18:25:53Z")

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