# Friends can't access PLEX anymore

**URL:** <https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059>\
**Category:** General Discussions\
**Created:** [June 25, 2025, 1:53pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059 "2025-06-25T13:53:13Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Incredibealls](https://avatars.discourse-cdn.com/v4/letter/i/9de0a6/32.png) [@Incredibealls](https://forums.plex.tv/u/Incredibealls)\
**Post date:** [June 25, 2025, 1:53pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/1 "2025-06-25T13:53:13Z")

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My Friends were able to access my library for years, but in the past few weeks suddenly were not able to do so. It keeps saying they need a Plex Pass. Has something changed?

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**Author:** ![Incredibealls](https://avatars.discourse-cdn.com/v4/letter/i/9de0a6/32.png) [@Incredibealls](https://forums.plex.tv/u/Incredibealls)\
**Post date:** [June 25, 2025, 2:07pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/3 "2025-06-25T14:07:10Z")

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None of us do, neither myself with the server nor my friends I invited.

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**Author:** ![Krazeh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/krazeh/32/81905_2.png) [@Krazeh](https://forums.plex.tv/u/Krazeh)\
**Post date:** [June 25, 2025, 2:09pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/4 "2025-06-25T14:09:47Z")

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> [@Incredibealls](#):
>
> Has something changed?

Yes. They either need a Plex Pass or a remote watch pass. Alternatively, you can get a Plex pass and then your friends don’t need to get anything

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [June 25, 2025, 2:16pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/5 "2025-06-25T14:16:07Z")

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An (_OPINION!_) idiotic movie by Plex to restrict servers from having their contents viewed outside the home unless SOMEONE pays Plex some money:  
[https://support.plex.tv/articles/requirements-for-remote-playback-of-personal-media/](https://support.plex.tv/articles/requirements-for-remote-playback-of-personal-media/)

> [@](#):
>
> As of April 29, 2025, there are new requirements for allowing remote playback of _video_ personal media from a Plex Media Server (that is, streaming when not on the same local network as the server). These requirements apply to apps that have been updated to our new experience, such as our mobile app, and will also apply to other platforms as we progress.

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**Author:** ![Incredibealls](https://avatars.discourse-cdn.com/v4/letter/i/9de0a6/32.png) [@Incredibealls](https://forums.plex.tv/u/Incredibealls)\
**Post date:** [June 25, 2025, 2:19pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/6 "2025-06-25T14:19:50Z")

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Well, that sucks.  
After years of working great and me pushing others to adopt this type of watching movies vs streaming, now it doesn’t work unless you pay.  
Arg.  
Edit:  
It looks like they have a specific ‘Remote Watch Pass’ which may fit my needs:  
[https://www.plex.tv/plans/](https://www.plex.tv/plans/)

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**Author:** ![decx](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@decx](https://forums.plex.tv/u/decx)\
**Post date:** [June 28, 2025, 8:02pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/7 "2025-06-28T20:02:32Z")

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> [@Incredibealls](#):
>
> It looks like they have a specific ‘Remote Watch Pass’ which may fit my needs:

To clarify, the Remote Watch Pass (RWP) would only be useful if your friends get it on their account. Adding a RWP to your server account won’t grant your friends remote access to your server if they don’t have a RWP or Plex Pass. If you want your to grant your friends remote access without them buying a RWP you would need to get a Plex Pass on your server account.

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**Author:** ![Incredibealls](https://avatars.discourse-cdn.com/v4/letter/i/9de0a6/32.png) [@Incredibealls](https://forums.plex.tv/u/Incredibealls)\
**Post date:** [June 30, 2025, 1:29pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/8 "2025-06-30T13:29:58Z")

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It says “a Remote Watch Pass allows streaming remotely from any Plex Media Server to which you have access.” I have 3 friends (my children who live in other states) who have access to our Plex server in my home (I gave them a ‘friend’ link). I purchased the Remote Watch Pass and they can now stream from my Plex server again. None of them have a Plex Remote Watch Pass or Plex Pass.

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [June 30, 2025, 2:28pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/9 "2025-06-30T14:28:45Z")

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It gets more complicated when it comes to the types of accounts your “friends” (children) are. If your friend’s accounts are Managed accounts (log in using your email/password, but have their own profile pic), they are really part of your account.

If they have their own account email/password, but you invited them into your “Plex Home” (log in using their email/password, but can quick swap to anyone else’s profile including yours), they are… technically now part of your account, and gain all benefits of the account to which the “Home” belongs to, such as the remote watch pass.

If neither of these are the case, then… I don’t know how. This may be the first confirmation that a server owner with a remote pass allows remote access to people without one.

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**Author:** ![Incredibealls](https://avatars.discourse-cdn.com/v4/letter/i/9de0a6/32.png) [@Incredibealls](https://forums.plex.tv/u/Incredibealls)\
**Post date:** [June 30, 2025, 8:47pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/10 "2025-06-30T20:47:03Z")

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I am not sure. I sent a friend request to each of their emails, they accepted, and we have been watching our home movies and pics for years. Suddenly it stopped, I bought a Plex Remote Watch Pass, and now they can watch our home movies again. Hopefully by me posting this info it doesn’t flag our Plex and everything stops working.

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [June 30, 2025, 9:41pm UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/11 "2025-06-30T21:41:23Z")

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If they are listed here: [https://app.plex.tv/desktop/#!/settings/plex-home](https://app.plex.tv/desktop/#!/settings/plex-home)  
Then that explains why.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 1, 2025, 10:14am UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/12 "2025-07-01T10:14:45Z")

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> [@Divideby0](#):
>
> If they have their own account email/password, but you invited them into your “Plex Home”

Only a Home owner with a full Plex Pass can do that. Free users can only create managed users to populate their Home.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 29, 2025, 10:15am UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059/13 "2025-09-29T10:15:16Z")

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