# Frustrated

**URL:** <https://forums.plex.tv/t/frustrated/177313>\
**Category:** General Discussions\
**Created:** [January 26, 2017, 1:43am UTC](https://forums.plex.tv/t/frustrated/177313 "2017-01-26T01:43:12Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![TDD](https://avatars.discourse-cdn.com/v4/letter/t/35a633/32.png) [@TDD](https://forums.plex.tv/u/TDD)\
**Post date:** [January 26, 2017, 1:43am UTC](https://forums.plex.tv/t/frustrated/177313/1 "2017-01-26T01:43:12Z")

</div>

Why can’t we get in touch with Plex Technical Support? Selecting Support under Contact leads you to the forums. Whats the point of paying for a Plex Pass if we can’t get Plex Technical Support to help with our technical issues? And yes, I’ve when through all the threads to see if there are previous solutions to my problem and even went ahead and tried some of the solutions anyway but my problem still persists. Its really frustrating!!!

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 26, 2017, 2:19am UTC](https://forums.plex.tv/t/frustrated/177313/2 "2017-01-26T02:19:30Z")

</div>

What kind of problem are you having? Is it related to what I see in your previous 3 posts regarding OS X?

---

<div class="post-metadata">

**Author:** ![TDD](https://avatars.discourse-cdn.com/v4/letter/t/35a633/32.png) [@TDD](https://forums.plex.tv/u/TDD)\
**Post date:** [January 26, 2017, 10:19am UTC](https://forums.plex.tv/t/frustrated/177313/3 "2017-01-26T10:19:26Z")

</div>

Yes ChuckPa - per my post on Jan 20th, 2017.

---

<div class="post-metadata">

**Author:** ![sremick](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sremick/32/4480_2.png) [@sremick](https://forums.plex.tv/u/sremick)\
**Post date:** [January 26, 2017, 2:50pm UTC](https://forums.plex.tv/t/frustrated/177313/4 "2017-01-26T14:50:05Z")

</div>

> @TDD said:  
> Whats the point of paying for a Plex Pass if we can’t get Plex Technical Support to help with our technical issues?

These are the points:  
[https://www.plex.tv/features/plex-pass/](https://www.plex.tv/features/plex-pass/)

Nowhere is there mention of any additional support above and beyond the standard method of via these forums.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:38pm UTC](https://forums.plex.tv/t/frustrated/177313/5 "2020-01-07T22:38:54Z")

</div>