# Generating video preview thumbnails SLOOOOOOOW **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [March 23, 2020, 11:41pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585 "2020-03-23T23:41:08Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![bmynars](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@bmynars](https://forums.plex.tv/u/bmynars)\ **Post date:** [March 23, 2020, 11:41pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/1 "2020-03-23T23:41:09Z")
Server Version#: 1.18.8.2527 Player Version#: N/A Something has changed in 1.18.8.2527 update as the generating of view preview thumbnails takes now for ever. What’s going on? I’ve seen similar threads on this but no satisfactory answers provided. Anybody from Plex would care to chime in, please? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [March 24, 2020, 4:00pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/2 "2020-03-24T16:00:33Z")
Would need to see your logs from when they are being created. ---
**Author:** ![Noah0504](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/noah0504/32/92422_2.png) [@Noah0504](https://forums.plex.tv/u/Noah0504)\ **Post date:** [March 24, 2020, 4:09pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/3 "2020-03-24T16:09:52Z")
Same server version I’m running and nothing has change for me. It’s quite fast. Running on Linux, for what it’s worth. ---
**Author:** ![bmynars](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@bmynars](https://forums.plex.tv/u/bmynars)\ **Post date:** [March 25, 2020, 10:47pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/4 "2020-03-25T22:47:07Z")
Which one. Please, provide a name. There are many. ---
**Author:** ![Noah0504](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/noah0504/32/92422_2.png) [@Noah0504](https://forums.plex.tv/u/Noah0504)\ **Post date:** [March 25, 2020, 10:58pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/5 "2020-03-25T22:58:54Z")
Don’t extract them. Attach the entire bundle. ---
**Author:** ![bmynars](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@bmynars](https://forums.plex.tv/u/bmynars)\ **Post date:** [March 25, 2020, 11:17pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/6 "2020-03-25T23:17:21Z")
Hi BigWheel. Where should I upload the logs. I assume this is not here to the message board. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [March 25, 2020, 11:36pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/7 "2020-03-25T23:36:22Z")
you are welcome to click my username and message them to me. ---
**Author:** ![bmynars](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@bmynars](https://forums.plex.tv/u/bmynars)\ **Post date:** [April 5, 2020, 10:24pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/8 "2020-04-05T22:24:47Z")
So I have not heard from you for a while even after sending you my longs. No matter. Just to let you know that after the latest update of PMS to v1.19.1.2621, generating of thumbnails returned to normal so, it was the software after all… ---
**Author:** ![kpfleming](https://avatars.discourse-cdn.com/v4/letter/k/cc9497/32.png) [@kpfleming](https://forums.plex.tv/u/kpfleming)\ **Post date:** [May 10, 2020, 3:21pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/9 "2020-05-10T15:21:11Z")
Which version of PMS do you have? I have version 1.19.3.2764 on Linux, and video preview thumbnail generation is terribly slow. Commercial removal from a 60-minute recording takes 3-4 minutes, but thumbnail generation takes about an hour. On the server the Plex Transcoder process is consuming about 10% CPU, when the rest of the system is relatively idle. The recording is an MPEG2 stream from a HDHomeRun Prime, if that matters. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 8, 2020, 3:21pm UTC](https://forums.plex.tv/t/generating-video-preview-thumbnails-slooooooow/560585/10 "2020-08-08T15:21:17Z")
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