# Get directory failed 0.7.1

**URL:** <https://forums.plex.tv/t/get-directory-failed-0-7-1/115555>\
**Category:** Apps & Creations\
**Created:** [September 13, 2015, 9:13am UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555 "2015-09-13T09:13:43Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![ctpfaff](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@ctpfaff](https://forums.plex.tv/u/ctpfaff)\
**Post date:** [September 13, 2015, 9:13am UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/1 "2015-09-13T09:13:43Z")

</div>

He

I have some trouble with the 0.7.1 release of RasPlex. It sometimes looses the connection to my Server without any error message. Just the categories in the left Hand side dissspear (movies, shows).

The other thing is that when I start up RasPlex and then go to play a movie and then hit stop. The same happens but first I geht an error message that reads. “Get directory failed”.

Do you have any ideas?

All the best

---

<div class="post-metadata">

**Author:** ![Afullmark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/afullmark/32/5598_2.png) [@Afullmark](https://forums.plex.tv/u/Afullmark)\
**Post date:** [September 13, 2015, 11:05am UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/2 "2015-09-13T11:05:25Z")

</div>

Yes, I have the same. This was a problem with 0.7.0. I think it was being looked at, then announced that it would be fixed in 0.7.1. Probably best to post logs and whatnot to rasplex github page.

---

<div class="post-metadata">

**Author:** ![Bas\_Post](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bas_post/32/2411_2.png) [@Bas\_Post](https://forums.plex.tv/u/Bas_Post)\
**Post date:** [September 14, 2015, 7:44am UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/3 "2015-09-14T07:44:31Z")

</div>

I’ve got the same problems, with 7.0 never had problems. Yesterday I’ve did a clean install of 7.1 and now I got also lost connections and when playing a mkv, after minute or so, I get also the “Get directory failed” error

---

<div class="post-metadata">

**Author:** ![ctpfaff](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@ctpfaff](https://forums.plex.tv/u/ctpfaff)\
**Post date:** [September 14, 2015, 10:09am UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/4 "2015-09-14T10:09:32Z")

</div>

I write a ticket for this on GitHub now.

---

<div class="post-metadata">

**Author:** ![ctpfaff](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@ctpfaff](https://forums.plex.tv/u/ctpfaff)\
**Post date:** [September 14, 2015, 10:12am UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/5 "2015-09-14T10:12:44Z")

</div>

> <https://github.com/RasPlex/RasPlex/issues/429>

---

<div class="post-metadata">

**Author:** ![Bas\_Post](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bas_post/32/2411_2.png) [@Bas\_Post](https://forums.plex.tv/u/Bas_Post)\
**Post date:** [September 14, 2015, 12:27pm UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/6 "2015-09-14T12:27:09Z")

</div>

I will post also there my system tonight. I have a RPi 2 also!

---

<div class="post-metadata">

**Author:** ![Kwiboo](https://avatars.discourse-cdn.com/v4/letter/k/f14d63/32.png) [@Kwiboo](https://forums.plex.tv/u/Kwiboo)\
**Post date:** [September 15, 2015, 6:42pm UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/7 "2015-09-15T18:42:30Z")

</div>

Please enable debug logging in Preferences and attach log file to this forum topic or the github issue.

---

<div class="post-metadata">

**Author:** ![Afullmark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/afullmark/32/5598_2.png) [@Afullmark](https://forums.plex.tv/u/Afullmark)\
**Post date:** [September 19, 2015, 5:21pm UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/8 "2015-09-19T17:21:54Z")

</div>

> @Kwiboo said:  
> Please enable [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) in Preferences and attach log file to this forum topic or the github issue.

Do you need more logs on this? I noticed that the bug has been identified on github.

---

<div class="post-metadata">

**Author:** ![Kwiboo](https://avatars.discourse-cdn.com/v4/letter/k/f14d63/32.png) [@Kwiboo](https://forums.plex.tv/u/Kwiboo)\
**Post date:** [September 19, 2015, 8:14pm UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/9 "2015-09-19T20:14:28Z")

</div>

@Afullmark No more logs is needed, the issue seen in the logs from @ctpfaff has been identified and a fix is being worked on.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:04pm UTC](https://forums.plex.tv/t/get-directory-failed-0-7-1/115555/10 "2020-01-08T19:04:38Z")

</div>


