# Getting "an error occured while logging in" on a new server **URL:** \ **Category:** General Discussions\ **Created:** [November 1, 2020, 7:21pm UTC](https://forums.plex.tv/t/getting-an-error-occured-while-logging-in-on-a-new-server/649357 "2020-11-01T19:21:27Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![maestripieritimo](https://avatars.discourse-cdn.com/v4/letter/m/c0e974/32.png) [@maestripieritimo](https://forums.plex.tv/u/maestripieritimo)\ **Post date:** [November 1, 2020, 7:21pm UTC](https://forums.plex.tv/t/getting-an-error-occured-while-logging-in-on-a-new-server/649357/1 "2020-11-01T19:21:28Z")
Hi everyone, Server Version#:latest version of the official plex docker on the unraid app store So after a massive server crash my plex docker on unraid got uninstalled. After reinstalling the docker, went flawless, i tried to log in to the webui to set it up. But to my surprise i can’t log in and get “an error ocured while logging in”(translated from dutch). I am using the same user/password i used to log in here. Here it works without a hitch. I already restarted everything connected to my router including the router itself, to rule out connection errors. I also verified port forward settings. i tried to set the appdata to a unassigned device as well as the basic appdata folder. I tried giving it’s own ip on the network, as well as connecting through the host. I even tried to manually adjust the preferences file to match my user data and token. Can anyone help please? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 30, 2021, 7:21pm UTC](https://forums.plex.tv/t/getting-an-error-occured-while-logging-in-on-a-new-server/649357/2 "2021-01-30T19:21:34Z")
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