# Getting error code s1001 when trying to play media

**URL:** <https://forums.plex.tv/t/getting-error-code-s1001-when-trying-to-play-media/848985>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 31, 2023, 3:08am UTC](https://forums.plex.tv/t/getting-error-code-s1001-when-trying-to-play-media/848985 "2023-07-31T03:08:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dramirez](https://avatars.discourse-cdn.com/v4/letter/d/6f9a4e/32.png) [@dramirez](https://forums.plex.tv/u/dramirez)\
**Post date:** [July 31, 2023, 3:08am UTC](https://forums.plex.tv/t/getting-error-code-s1001-when-trying-to-play-media/848985/1 "2023-07-31T03:08:05Z")

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Server Version#:1.32.5.7349-8f4249974  
Player Version#: Version 4.108.0  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

I recently moved the drive that contained all the files to another windows 11 computer that was newly imaged. I installed the latest Plex media server and had it scan library files and it detects all, but when I try to play any of them I get the s 1001 (network) error. Can anyone help me out? I have already uninstalled and deleted the registry keys and then re-installed it and redid the whole configuration, but keep getting the same message.  
[Plex Media Server Logs\_2023-07-30\_20-05-56.zip](https://forums.plex.tv/uploads/short-url/5rHnOCgQrkfwg6eOyrr91Gdw9Ds.zip) (7.7 MB)

thanks in advance,

Dennis

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<div class="post-metadata">

**Author:** ![dramirez](https://avatars.discourse-cdn.com/v4/letter/d/6f9a4e/32.png) [@dramirez](https://forums.plex.tv/u/dramirez)\
**Post date:** [July 31, 2023, 4:31am UTC](https://forums.plex.tv/t/getting-error-code-s1001-when-trying-to-play-media/848985/2 "2023-07-31T04:31:01Z")

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NVM all, had to run these commands below.

takeown /F X:\*_FULL\_PATH\_TO\_FOLDER_\*  
takeown /F X:\*_FULL\_PATH\_TO\_FOLDER_\* /r /d y  
icacls X:\*_FULL\_PATH\_TO\_FOLDER_\* /grant Administrators:F icacls X:\*_FULL\_PATH\_TO\_FOLDER_\* /grant Administrators:F /t

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 29, 2023, 4:31am UTC](https://forums.plex.tv/t/getting-error-code-s1001-when-trying-to-play-media/848985/3 "2023-10-29T04:31:47Z")

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