# Getting error on adding channels on setup **URL:** \ **Category:** Live TV & DVR\ **Tags:** server-windows\ **Created:** [June 12, 2025, 2:29pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713 "2025-06-12T14:29:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![paladin82](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@paladin82](https://forums.plex.tv/u/paladin82)\ **Post date:** [June 12, 2025, 2:29pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/1 "2025-06-12T14:29:57Z")
Server Version#: v1.41.8.9834-071366d65 Player Version#: Tuner Make/Model: Silicondust / HDHomeRun PRIME Guide/Lineup name: Using XMLTV?: no Channel number/Name: I have been having issues getting the Guide data to load since upgrading to the latest server version. I attempted to rescan the channels but kept getting this message “There was a problem saving channel mappings. Please try again.” so I decided to remove the DVR and do a fresh re-add. Since trying to re-add the tuner I keep getting the same error during setup “There was a problem saving channel mappings. Please try again.”. Any help would be appreciated. ---
**Author:** ![Tahoekid629](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@Tahoekid629](https://forums.plex.tv/u/Tahoekid629)\ **Post date:** [June 14, 2025, 1:12pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/3 "2025-06-14T13:12:08Z")
I’m having the exact same issue Also using HDHomeRun. ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 14, 2025, 1:25pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/4 "2025-06-14T13:25:08Z")
There are a couple of things that could cause this, if you would upload [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) then I can identify which is the source. ---
**Author:** ![Tahoekid629](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@Tahoekid629](https://forums.plex.tv/u/Tahoekid629)\ **Post date:** [June 14, 2025, 4:11pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/5 "2025-06-14T16:11:58Z")
Here’s mine. Any help would be appreciated! ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 14, 2025, 4:38pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/6 "2025-06-14T16:38:08Z")
I was on my way out the door but I had a quick look at your logs. If you have 2 hdhomeruns and recently changed your ip range to 10.x.x.x then one of the hdhomeruns is stuck on 192.168.0.197 address. Reboot your HDHR’s and remove and recreate the tuners one more time. If that doesn’t work then we have to delete some rows from the database. ---
**Author:** ![Tahoekid629](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@Tahoekid629](https://forums.plex.tv/u/Tahoekid629)\ **Post date:** [June 14, 2025, 6:47pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/7 "2025-06-14T18:47:27Z")
Thanks. Rebooted which fixed the address issue. Removed and recreated, but the problem on the HomeRun Prime still exists. ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 15, 2025, 12:58pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/8 "2025-06-15T12:58:27Z")
You still have an invalid entry for a tuner so next step is to remove it manually. Not sure how many channels you are trying to add but Plex has a resource limit around 350. stop plex open a command prompt cd to the database directory delete any tv.plex.providers.epg.cloud\* files make a copy of com.plexapp.plugins.library.db file ```auto "C:\Program Files (x86)\Plex\Plex Media Server\Plex SQLite.exe" com.plexapp.plugins.library.db "DELETE FROM 'media_provider_resources'" ``` start plex add tuner ---
**Author:** ![Tahoekid629](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@Tahoekid629](https://forums.plex.tv/u/Tahoekid629)\ **Post date:** [June 16, 2025, 1:57pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/9 "2025-06-16T13:57:55Z")
Thanks for your assistance! I got everything working. I deleted the channels I didn’t want and everything worked great. Ironically it had worked fine in the past with all those channels mapped. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 14, 2025, 1:58pm UTC](https://forums.plex.tv/t/getting-error-on-adding-channels-on-setup/922713/10 "2025-09-14T13:58:26Z")
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