# Ghost Managed Accounts! Can't Delete **URL:** \ **Category:** General Discussions\ **Tags:** server-windows\ **Created:** [February 22, 2026, 7:37pm UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598 "2026-02-22T19:37:24Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\ **Post date:** [February 22, 2026, 7:37pm UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/1 "2026-02-22T19:37:24Z")
Logs: [Plex Media Server Logs\_2026-02-22\_14-32-35.zip](https://forums.plex.tv/uploads/short-url/d4IGvV8CT8M9oLkXx7PPseXhd4P.zip) (1.7 MB) Plex Media Server: Version 4.158.0 I have x2 managed accounts under my Plex Server that were previously connected to the old server. I can see that now they are not connected to my active server. I have visibility of other accounts both managed and unmanaged but just not these x2 managed accounts. I can’t seem to find a way to delete these accounts as they do not show up under “Managed Users”. I’ve tried deleting them from the app on my TV as well as looked for a way on Plex Media Server App to get rid of them but with no luck. Any help to figure this out would be much appreciated! Thank you, Jay ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 23, 2026, 8:37am UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/2 "2026-02-23T08:37:41Z")
Stop and restart your server. Reload the [hosted web app](https://app.plex.tv/) in your web browser. Look again at your Plex Home. There should be 5 managed users in there. ---
**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\ **Post date:** [February 23, 2026, 11:11am UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/3 "2026-02-23T11:11:42Z")
So you meant for me to close the program and then reload the webapp? ---
**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\ **Post date:** [February 23, 2026, 11:16am UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/4 "2026-02-23T11:16:54Z")
It appears that I can open either the Plex Media Server or the the app. On the app and in the user accounts there doesn’t appear to be any way to delete the account. I am still getting only x3 users in the Plex Media Server under “manage library access” the other two “Ghost” accounts I am still not sure how to get rid of…. Is there somewhere else I can look for these accounts? One of the accounts was made by a friend on her Plex app where it lets you add an account after putting in the 4 digit code. In fact at least 2 of them where made this way and the other is old. I thought maybe sending that person a new invite to reconnect the account to the new server might work? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 23, 2026, 5:30pm UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/5 "2026-02-23T17:30:29Z")
These are all “managed” users. That means the owner of the Plex Home (i.e. you) has full control over them. Please send me the names of the users which you _don’t_ want to keep. I can delete them for you. You can use a Personal Message if you want. ---
**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\ **Post date:** [February 27, 2026, 6:25pm UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/6 "2026-02-27T18:25:39Z")
“Jess” & “Hoxie Family” are the two that I can’t find anywhere in the control panel. If you could delete them for me that would be great. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 27, 2026, 6:27pm UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/7 "2026-02-27T18:27:33Z")
Done. You might have to reload your Plex client. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 28, 2026, 6:28pm UTC](https://forums.plex.tv/t/ghost-managed-accounts-cant-delete/936598/8 "2026-05-28T18:28:32Z")
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