# Grant Access "Send" button does nothing

**URL:** <https://forums.plex.tv/t/grant-access-send-button-does-nothing/933068>\
**Category:** Plex Media Server\
**Tags:** server-windows, granting-access\
**Created:** [October 31, 2025, 5:29pm UTC](https://forums.plex.tv/t/grant-access-send-button-does-nothing/933068 "2025-10-31T17:29:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![thebigtomster](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@thebigtomster](https://forums.plex.tv/u/thebigtomster)\
**Post date:** [October 31, 2025, 5:29pm UTC](https://forums.plex.tv/t/grant-access-send-button-does-nothing/933068/1 "2025-10-31T17:29:36Z")

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Server Version#: 1.42.2.10156  
Player Version#: n/a

I am trying to grant access to a preexisting library that I have granted access to before. This year the “send” button does nothing and the process cannot continue.

Tried uploading logs but it is usually 10MB which is too big.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 31, 2025, 5:52pm UTC](https://forums.plex.tv/t/grant-access-send-button-does-nothing/933068/2 "2025-10-31T17:52:54Z")

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“Send” is only needed if the sharee account hasn’t been granted access before.

If the account is however already in this list,  
[https://app.plex.tv/desktop/#!/settings/manage-library-access](https://app.plex.tv/desktop/#!/settings/manage-library-access)  
you simply click on the name and “Edit” their list of libraries.

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<div class="post-metadata">

**Author:** ![thebigtomster](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@thebigtomster](https://forums.plex.tv/u/thebigtomster)\
**Post date:** [October 31, 2025, 7:53pm UTC](https://forums.plex.tv/t/grant-access-send-button-does-nothing/933068/4 "2025-10-31T19:53:30Z")

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Facepalm…

Thank you. Yup, PEBKAC. d(-\_-)b

I appreciate your time.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 29, 2026, 7:53pm UTC](https://forums.plex.tv/t/grant-access-send-button-does-nothing/933068/5 "2026-01-29T19:53:59Z")

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