# Hardware Accelerated Transcoding Option Not Appearing

**URL:** <https://forums.plex.tv/t/hardware-accelerated-transcoding-option-not-appearing/938366>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [April 27, 2026, 10:03am UTC](https://forums.plex.tv/t/hardware-accelerated-transcoding-option-not-appearing/938366 "2026-04-27T10:03:43Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![FDM80](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@FDM80](https://forums.plex.tv/u/FDM80)\
**Post date:** [April 27, 2026, 1:20pm UTC](https://forums.plex.tv/t/hardware-accelerated-transcoding-option-not-appearing/938366/2 "2026-04-27T13:20:33Z")

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You might be experiencing the same issues people are running into that are documented in this thread.

> [@Hardware/GPU/Quicksync transcoding broken on Beta 1.43.1.10540](https://forums.plex.tv/t/hardware-gpu-quicksync-transcoding-broken-on-beta-1-43-1-10540/937145):
>
> Server Version#: 1.43.1.10540 Player Version#: After updating to the last beta version, version [1.43.1.10540](https://forums.plex.tv/t/plex-media-server/30447/700) , GPU (hardware) transcoding no longer worked for me. I am on unraid, running Hotio docker container running on a Intel® Core™ Ultra 7 265K with build in IGPU with quicksync. When I rollback to the last stable version, everything works fine. I enabled debug and trace logs, and found this entry: [Req#5a3d58/Transcode/8da8b6f6-eb8d-4ef3-92e9-bf370e3e7e63] TPU: hardware transcoding: ena…

I suggest you drop down to v1.43.0 or try out the test build located in this post.

[https://forums.plex.tv/t/hardware-gpu-quicksync-transcoding-broken-on-beta-1-43-1-10540/937145/118](https://forums.plex.tv/t/hardware-gpu-quicksync-transcoding-broken-on-beta-1-43-1-10540/937145/118)

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