# Hardware acceleration/transcoding not using Nvidia card

**URL:** <https://forums.plex.tv/t/hardware-acceleration-transcoding-not-using-nvidia-card/789226>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [April 20, 2022, 2:54pm UTC](https://forums.plex.tv/t/hardware-acceleration-transcoding-not-using-nvidia-card/789226 "2022-04-20T14:54:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![daniel\_c398](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@daniel\_c398](https://forums.plex.tv/u/daniel_c398)\
**Post date:** [April 20, 2022, 2:54pm UTC](https://forums.plex.tv/t/hardware-acceleration-transcoding-not-using-nvidia-card/789226/1 "2022-04-20T14:54:52Z")

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Server Version#: 1.26.0.5715  
Player Version#: 9.0.6.31998

I am struggling to get my Nvidia GTX 670 card to handle the transcoding of video streams. when video plays and requires the transcoding the CPU spikes at 100% and video will buffer.

Plex Media server is running on Ubuntu desktop 20.04.4

daniel@plex:~$ lspci -k | grep -EA3 ‘VGA|3D|Display’  
01:00.0 VGA compatible controller: NVIDIA Corporation GK104 [GeForce GTX 670] (rev a1)  
Subsystem: [eVga.com](http://eVga.com). Corp. GK104 [GeForce GTX 670]  
Kernel driver in use: nouveau  
Kernel modules: nvidiafb, nouveau

I know it currently says Nouveau, and I believe that is not going to work for decoding and encoding but i have recently tried all I could to get it going with the recommended drivers for nvidia GTX 670, which was the 470. tried the -server variation and non server

read someone elses post and they had the logs pointed out to them and found the TPU Hardware not found error which i also have/had;  
DEBUG - [Transcode/108c401456c32400-com-plexapp-android] TPU: hardware transcoding: enabled, but no hardware decode accelerator found

Could someone please help me figure out how to get working?

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [April 20, 2022, 3:28pm UTC](https://forums.plex.tv/t/hardware-acceleration-transcoding-not-using-nvidia-card/789226/2 "2022-04-20T15:28:34Z")

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The problem you face is because there is no Decode/Encode support in the GTX 670

Please refer to:

> **[Video Encode and Decode GPU Support Matrix \[NEW\]](https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new)**
>
> Video Encode and Decode GPU Support Matrix NVENC - Encoding (Click to expand) Consumer (GeForce) Professional (NVIDIA RTX / Quadro) Server (Data Center) DGX BOARD FAMILY CHIP NVENCGeneration Desktop/Mobile # OFCHIPS # OFNVENC/CHIP Total # of NVENC...

We’ve found the P2200 Quadro and GT1050 TI to be good cards for PMS use.

From there, the version 510 drivers work well.

```auto
Wed Apr 20 11:29:32 2022       
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 510.47.03 Driver Version: 510.47.03 CUDA Version: 11.6 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|===============================+======================+======================|
| 0 Quadro P2200 On | 00000000:07:00.0 Off | N/A |
| 47% 35C P8 4W / 75W | 4MiB / 5120MiB | 0% Default |
| | | N/A |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=============================================================================|
| No running processes found |
+-----------------------------------------------------------------------------+
[chuck@lizum ~.2001]$

```

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**Author:** ![daniel\_c398](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@daniel\_c398](https://forums.plex.tv/u/daniel_c398)\
**Post date:** [April 22, 2022, 1:44am UTC](https://forums.plex.tv/t/hardware-acceleration-transcoding-not-using-nvidia-card/789226/3 "2022-04-22T01:44:06Z")

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Thanks. this would be a good link to provide on the hardware transcoding plex help article in the area that talks about using a nvidia gcard.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 21, 2022, 1:44am UTC](https://forums.plex.tv/t/hardware-acceleration-transcoding-not-using-nvidia-card/789226/4 "2022-07-21T01:44:21Z")

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