# Hardware Encoding not working

**URL:** <https://forums.plex.tv/t/hardware-encoding-not-working/810185>\
**Category:** Plex Media Server\
**Tags:** server-unraid\
**Created:** [September 10, 2022, 5:37am UTC](https://forums.plex.tv/t/hardware-encoding-not-working/810185 "2022-09-10T05:37:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Wejaton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wejaton/32/12909_2.png) [@Wejaton](https://forums.plex.tv/u/Wejaton)\
**Post date:** [September 10, 2022, 5:37am UTC](https://forums.plex.tv/t/hardware-encoding-not-working/810185/1 "2022-09-10T05:37:50Z")

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Server Version#: 1.28.2.6151  
I spun up a new instance of PMS on a new server, Unraid OS + P2000 for transcoding. When trying to transcode, the player will just indefinetly attempt to load, according to the terminal nvidia-smi command, the GPU is being utilized. Not sure what I am missing. Thanks in advance.

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**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\
**Post date:** [September 12, 2022, 5:06am UTC](https://forums.plex.tv/t/hardware-encoding-not-working/810185/2 "2022-09-12T05:06:34Z")

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Sorry I don’t know Unraid, but would you be able to reboot it and then gather a [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) right after demonstrating the problem? Any docker in use?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 11, 2022, 5:06am UTC](https://forums.plex.tv/t/hardware-encoding-not-working/810185/3 "2022-12-11T05:06:40Z")

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