# Hardware Transcoding DS916+

**URL:** <https://forums.plex.tv/t/hardware-transcoding-ds916/213671>\
**Category:** Feature Suggestions\
**Created:** [November 10, 2017, 5:40pm UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671 "2017-11-10T17:40:48Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![davidrudlstorfer](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@davidrudlstorfer](https://forums.plex.tv/u/davidrudlstorfer)\
**Post date:** [November 10, 2017, 5:40pm UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/1 "2017-11-10T17:40:48Z")

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I’ve just purchased Plex Pass to activate Hardware Transcoding on my Synology DS916+ but i can’t see the checkbox to activate it.  
My NAS meets the minimum requirements and I’m on the latest PMS beta.  
Any ideas why it won’t show up?

Thanks in advance

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**Author:** ![henry74](https://avatars.discourse-cdn.com/v4/letter/h/b5e925/32.png) [@henry74](https://forums.plex.tv/u/henry74)\
**Post date:** [December 2, 2017, 3:23pm UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/2 "2017-12-02T15:23:01Z")

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I’m in the same boat. I have the DS916+, Plex Pass, but the checkbox for hardware transcoding is missing from my advanced transcoding settings. Any help would be appreciated!

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**Author:** ![Markus\_Edda](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@Markus\_Edda](https://forums.plex.tv/u/Markus_Edda)\
**Post date:** [December 3, 2017, 12:16pm UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/3 "2017-12-03T12:16:21Z")

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Did you both installed the 64bit PMS?

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**Author:** ![cawith](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@cawith](https://forums.plex.tv/u/cawith)\
**Post date:** [December 7, 2017, 4:26am UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/4 "2017-12-07T04:26:35Z")

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Works on my DS916+. Have you updated to the latest verison?

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**Author:** ![K1ngLear](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/k1nglear/32/11108_2.png) [@K1ngLear](https://forums.plex.tv/u/K1ngLear)\
**Post date:** [December 9, 2017, 12:42pm UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/5 "2017-12-09T12:42:35Z")

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Is running fine here, too. Remember that you have to reinstall Plex after every DSM update due to some permission issues. So deinstall, reinstall, activate advanced settings in the option area and the checkbox should be there.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 20, 2021, 1:34am UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/6 "2021-03-20T01:34:12Z")

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Early 2021 clean-up: implemented

> **[NAS Compatibility List | Plex Support](https://support.plex.tv/articles/201373803-nas-compatibility-list/)**
>
> The following spreadsheet provides information about compatible NAS devices as well as basic capability information. View Plex NAS Compatibility Guide...

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 10, 2021, 12:57am UTC](https://forums.plex.tv/t/hardware-transcoding-ds916/213671/7 "2021-06-10T00:57:30Z")

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