# Hardware Transcoding Issues DS218+ and DS918+

**URL:** <https://forums.plex.tv/t/hardware-transcoding-issues-ds218-and-ds918/842961>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [May 31, 2023, 5:47am UTC](https://forums.plex.tv/t/hardware-transcoding-issues-ds218-and-ds918/842961 "2023-05-31T05:47:32Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![randyronq](https://avatars.discourse-cdn.com/v4/letter/r/aeb1de/32.png) [@randyronq](https://forums.plex.tv/u/randyronq)\
**Post date:** [June 10, 2023, 4:24am UTC](https://forums.plex.tv/t/hardware-transcoding-issues-ds218-and-ds918/842961/10 "2023-06-10T04:24:52Z")

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I had the same issue with my DS218+. These worked for me.

Either downgrade to 1.32.1.6999

> [@Hardware Transcoding issues - ApolloLake & GeminiLake CPUs](https://forums.plex.tv/t/1-32-2-7002/840714/31):
>
> I know someone will ask slight_smileroflSynlogy QNAP

or

Install an Engineer’s build 1.32.5.7145, this is what I’m using now.

> [@Hardware Transcoding issues - ApolloLake & GeminiLake CPUs](https://forums.plex.tv/t/1-32-2-7002/840714/89):
>
> ALL: Working with the Engineer, she found the root cause of the issue. Here is her Engineer’s build which should fix all ApolloLake CPUs (J3x55). The build version and number are non-standard so be aware of it when you next upgrade. I’ll assist when we get to that point. PLEASE try this : Without adding the driver manually Without modifying Preferences.xml Lastly, ONLY modify Preferences.xml if needed Please report which of the above works so we can get these changes into a formal PM…

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