# Hardware Transcoding not working (Celeron N5095A) **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [January 16, 2023, 4:24am UTC](https://forums.plex.tv/t/hardware-transcoding-not-working-celeron-n5095a/827047 "2023-01-16T04:24:27Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![cableghost](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cableghost/32/93888_2.png) [@cableghost](https://forums.plex.tv/u/cableghost)\ **Post date:** [January 16, 2023, 4:24am UTC](https://forums.plex.tv/t/hardware-transcoding-not-working-celeron-n5095a/827047/1 "2023-01-16T04:24:27Z")
Server Version#: 1.30.1.6562 Player Version#: most-recent Windows Player (not Store version… not sure where the Player v# is located) I moved my PMS to a new Windows-based server (server specs below). At home, I don’t seem to get HW transcoding for any file, HEVC/H.265/H.264, etc. I’ve also included some of the [PMS log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) below, which I believe shows that HW transcoding is not being used for any movie file. Media plays very well on 4k-capable devices, but when transcoding is needed on H.265 or H.264 files, it hangs with an error message that the server is not powerful enough. - I’m NOT Running Plex as a service on Windows - NOT running it in a Virtual machine - NOT running it in a Docker container I’ve reviewed several threads, such as below, but it seems this is for Linux systems. [PMS HW Transcoding](https://forums.plex.tv/t/can-jasper-lake-n6005-use-hardware-transcoding/758158/12) Please confirm… What may be happening? ```auto Jan 15, 2023 15:16:34.166 [9772] DEBUG - [Req#164/Transcode] Codecs: testing h264_qsv (encoder) Jan 15, 2023 15:16:34.166 [9772] DEBUG - [Req#164/Transcode] Codecs: hardware transcoding: testing API qsv Jan 15, 2023 15:16:34.173 [9772] WARN - [Req#164/Transcode] [FFMPEG] - WARNING: defaulting child_device_type to AV_HWDEVICE_TYPE_DXVA2 for compatibility with old commandlines. This behaviour will be removed in the future. Please explicitly set device type via "-init_hw_device" option. Jan 15, 2023 15:16:34.177 [9772] ERROR - [Req#164/Transcode] [FFMPEG] - Failed to create Direct3D device Jan 15, 2023 15:16:34.178 [9772] DEBUG - [Req#164/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred Jan 15, 2023 15:16:34.178 [9772] DEBUG - [Req#164/Transcode] Could not create hardware context for h264_qsv Jan 15, 2023 15:16:34.178 [9772] DEBUG - [Req#164/Transcode] Codecs: testing h264_nvenc (encoder) Jan 15, 2023 15:16:34.920 [9772] DEBUG - [Req#164/Transcode] Codecs: hardware transcoding: testing API nvdec Jan 15, 2023 15:16:34.920 [9772] ERROR - [Req#164/Transcode] [FFMPEG] - Cannot load nvcuda.dll Jan 15, 2023 15:16:34.920 [9772] ERROR - [Req#164/Transcode] [FFMPEG] - Could not dynamically load CUDA Jan 15, 2023 15:16:34.920 [9772] DEBUG - [Req#164/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jan 15, 2023 15:16:34.920 [9772] DEBUG - [Req#164/Transcode] Could not create hardware context for hevc Jan 15, 2023 15:16:34.920 [9772] DEBUG - [Req#164/Transcode] Codecs: testing hevc (decoder) with hwdevice dxva2 Jan 15, 2023 15:16:34.920 [9772] DEBUG - [Req#164/Transcode] Codecs: hardware transcoding: testing API dxva2 Jan 15, 2023 15:16:34.923 [9772] ERROR - [Req#164/Transcode] [FFMPEG] - Failed to create Direct3D device Jan 15, 2023 15:16:34.923 [9772] DEBUG - [Req#164/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred Jan 15, 2023 15:16:34.923 [9772] DEBUG - [Req#164/Transcode] Could not create hardware context for hevc Jan 15, 2023 15:16:34.923 [9772] DEBUG - [Req#164/Transcode] Codecs: testing eac3_mf (decoder) ``` Server: ```auto Windows 11 Pro 22h2 Intel 4-core Celeron N5095A CPU 8 GB RAM Connected directly to mesh router via 1 GbE HW transcoding enabled in PMS Installed Intel Media SDK ``` ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 16, 2023, 4:25am UTC](https://forums.plex.tv/t/hardware-transcoding-not-working-celeron-n5095a/827047/2 "2023-04-16T04:25:06Z")
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