# Hardware Transcoding not working on Plex

**URL:** <https://forums.plex.tv/t/hardware-transcoding-not-working-on-plex/883047>\
**Category:** Plex Media Server\
**Tags:** server-truenas\
**Created:** [July 19, 2024, 9:23pm UTC](https://forums.plex.tv/t/hardware-transcoding-not-working-on-plex/883047 "2024-07-19T21:23:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ZasZ](https://avatars.discourse-cdn.com/v4/letter/z/e99b99/32.png) [@ZasZ](https://forums.plex.tv/u/ZasZ)\
**Post date:** [July 19, 2024, 9:23pm UTC](https://forums.plex.tv/t/hardware-transcoding-not-working-on-plex/883047/1 "2024-07-19T21:23:51Z")

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Hello everyone,

I just got my NAS setup installed TrueNAS Scale. I have everything running and working great except, the hardware transcoding in Plex.

Below screenshots from my CPU and from my settings in the Plex app.

I have Allocated the GPU to Plex but still it does not use Hardware Transcoding (I am a PlexPass user).

Does anyone has an idea what the issue could be ?

CPU :

 ![image](https://global.discourse-cdn.com/plex/original/4X/8/5/9/8592e7e43e4bbe5b9c0bf5b305ff0b4c720c9857.png)

Plex settings in Truenas :

 ![image](https://global.discourse-cdn.com/plex/original/4X/0/0/4/0047c91d0f47aee2fa39bf658adaaac5cb775731.png)

And settings in Plex :

 ![image](https://global.discourse-cdn.com/plex/original/4X/f/3/7/f37e2b46f5e97ddc46fcc6e4b9edc01823703607.png)

Thanks for your help

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 17, 2024, 9:23pm UTC](https://forums.plex.tv/t/hardware-transcoding-not-working-on-plex/883047/2 "2024-10-17T21:23:54Z")

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