# Have you run into this before? PlexConnect help **URL:** \ **Category:** Apps & Creations\ **Created:** [June 11, 2014, 2:15am UTC](https://forums.plex.tv/t/have-you-run-into-this-before-plexconnect-help/68534 "2014-06-11T02:15:42Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![michaelpat87](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@michaelpat87](https://forums.plex.tv/u/michaelpat87)\ **Post date:** [June 11, 2014, 2:15am UTC](https://forums.plex.tv/t/have-you-run-into-this-before-plexconnect-help/68534/1 "2014-06-11T02:15:42Z")
Hello All   I was hoping you may be able to help me with my problem. Please see below. I am running an ATV3 with Windows 7 and latest Plex Media Server installed. I installed Plexconnect with latest stable build and installed profiles to ATV3 and followed all directions. I have run Plex on my ATV3 just fine but something has happened where it will not load anymore. I have tried everything, reinstalled plexconnect, rest, restored and tried again fresh but still no help and I really can't figure out what is going on. It will load on the trailer icon and I can see the movie tabs and such but nothing from there just blank movie posters. Below is what I got from my CMD/Python script   Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation.  All rights reserved.   C:\Windows\System32\> cd \program files   C:\Program Files\> cd plexconnect   C:\Program Files\PlexConnect\>plexconnect.py 21:07:03 PlexConnect: \*\*\* 21:07:03 PlexConnect: PlexConnect 21:07:03 PlexConnect: Press CTRL-C to shut down. 21:07:03 PlexConnect: \*\*\* 21:07:03 Settings: add setting enable\_plexgdm=True 21:07:03 Settings: add setting ip\_pms=192.168.178.10 21:07:03 Settings: add setting port\_pms=32400 21:07:03 Settings: add setting enable\_dnsserver=True 21:07:03 Settings: add setting port\_dnsserver=53 21:07:03 Settings: add setting ip\_dnsmaster=8.8.8.8 21:07:03 Settings: add setting prevent\_atv\_update=True 21:07:03 Settings: add setting enable\_plexconnect\_autodetect=True 21:07:03 Settings: add setting ip\_plexconnect=0.0.0.0 21:07:03 Settings: add setting hosttointercept=trailers.apple.com 21:07:03 Settings: add setting port\_webserver=80 21:07:03 Settings: add setting enable\_webserver\_ssl=True 21:07:03 Settings: add setting port\_ssl=443 21:07:03 Settings: add setting certfile=./assets/certificates/trailers.pem 21:07:03 Settings: add setting loglevel=Normal 21:07:03 Settings: add setting logpath=. 21:07:03 PlexConnect: started: 21:07:03 21:07:03 PlexConnect: Version: 0.3.1+ 21:07:03 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:24) [MSC v.1500  64 bit (AMD64)] 21:07:03 PlexConnect: Host OS: win32 21:07:03 PlexConnect: IP\_self: 192.168.1.2 21:07:03 DNSServer: started: 21:07:03 21:07:03 DNSServer: \*\*\* 21:07:03 DNSServer: DNSServer: Serving DNS on 192.168.1.2 port 53. 21:07:03 DNSServer: intercept: ['trailers.apple.com'] =\> 192.168.1.2 21:07:03 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld .apple.com.edgesuite.net'] =\> 127.0.0.1 21:07:03 DNSServer: forward other to higher level DNS: 8.8.8.8 21:07:03 DNSServer: \*\*\* 21:07:03 WebServer: started: 21:07:03 21:07:03 WebServer: \*\*\* 21:07:03 WebServer: WebServer: Serving HTTP on 192.168.1.2 port 80. 21:07:03 WebServer: \*\*\* 21:07:03 WebServer: started: 21:07:03 21:07:03 WebServer: Failed to access certificate: C:\Program Files\PlexConnect\a ssets\certificates railers.pem 21:07:07 PlexConnect: Shutting down. 21:07:07 WebServer: Shutting down. 21:07:08 DNSServer: Shutting down. 21:07:08 PlexConnect: shutdown   C:\Program Files\PlexConnect\>plexconnect.py 21:07:42 PlexConnect: \*\*\* 21:07:42 PlexConnect: PlexConnect 21:07:42 PlexConnect: Press CTRL-C to shut down. 21:07:42 PlexConnect: \*\*\* 21:07:42 PlexConnect: started: 21:07:42 21:07:42 PlexConnect: Version: 0.3.1+ 21:07:42 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:24) [MSC v.1500  64 bit (AMD64)] 21:07:42 PlexConnect: Host OS: win32 21:07:42 PlexConnect: IP\_self: 192.168.1.2 21:07:42 DNSServer: started: 21:07:42 21:07:42 DNSServer: \*\*\* 21:07:42 DNSServer: DNSServer: Serving DNS on 192.168.1.2 port 53. 21:07:42 DNSServer: intercept: ['trailers.apple.com'] =\> 192.168.1.2 21:07:42 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld .apple.com.edgesuite.net'] =\> 127.0.0.1 21:07:42 DNSServer: forward other to higher level DNS: 8.8.8.8 21:07:42 DNSServer: \*\*\* 21:07:42 WebServer: started: 21:07:42 21:07:42 WebServer: \*\*\* 21:07:42 WebServer: WebServer: Serving HTTP on 192.168.1.2 port 80. 21:07:42 WebServer: \*\*\* 21:07:42 WebServer: started: 21:07:42 21:07:42 WebServer: \*\*\* 21:07:42 WebServer: WebServer: Serving HTTPS on 192.168.1.2 port 443. 21:07:42 WebServer: \*\*\* 21:08:31 DNSServer: DNS request received! 21:08:31 DNSServer: Source: ('192.168.1.9', 63430) 21:08:31 DNSServer: Domain: api-global.netflix.com 21:08:31 DNSServer: \*\*\*forward request 21:08:31 DNSServer: -\> DNS response from higher level 21:08:31 DNSServer: DNS request received! 21:08:31 DNSServer: Source: ('192.168.1.9', 60598) 21:08:31 DNSServer: Domain: secure.netflix.com 21:08:31 DNSServer: \*\*\*forward request 21:08:31 DNSServer: -\> DNS response from higher level 21:08:32 DNSServer: DNS request received! 21:08:32 DNSServer: Source: ('192.168.1.9', 53223) 21:08:32 DNSServer: Domain: nmtracking.netflix.com 21:08:32 DNSServer: \*\*\*forward request 21:08:32 DNSServer: -\> DNS response from higher level 21:08:44 DNSServer: DNS request received! 21:08:44 DNSServer: Source: ('192.168.1.9', 61940) 21:08:44 DNSServer: Domain: trailers.apple.com 21:08:44 DNSServer: \*\*\*intercept request 21:08:44 DNSServer: -\> DNS response: 192.168.1.2 21:08:45 WebServer: serving /js/application.js 21:08:45 WebServer: serving .xml: / 21:08:45 ATVSettings: add section DY5KDDHXFF54 21:08:45 PlexAPI: \*\*\* 21:08:45 PlexAPI: looking up Plex Media Server 21:08:45 PlexAPI: \*\*\* 21:08:46 PlexAPI: GDM: Servers discovered: 1 21:08:46 PlexAPI: Servers (local+MyPlex): 1 21:08:46 WebServer: serving .xml: /PlexConnect.xml 21:08:46 WebServer: serving /js/utils.js 21:08:46 WebServer: serving .xml: /library/sections 21:08:46 WebServer: serving /js/utils.js 21:08:46 WebServer: serving /js/sectionHoldSelect.js 21:08:47 WebServer: serving .xml: /library/sections/1/recentlyAdded 21:08:50 WebServer: serving .xml: /library/sections/1 21:08:50 WebServer: serving /js/utils.js 21:08:50 WebServer: serving /js/updateXML.js 21:08:50 WebServer: serving .xml: /library/sections/1 21:08:56 WebServer: serving /js/utils.js 21:08:56 WebServer: serving /js/updateXML.js 21:08:59 WebServer: serving /js/settings.js 21:09:08 WebServer: serving .xml: /library/sections/1/director 21:09:29 WebServer: serving .xml: /library/sections/1/actor 21:10:08 DNSServer: DNS request received! 21:10:08 DNSServer: Source: ('192.168.1.9', 50705) 21:10:08 DNSServer: Domain: trailers.apple.com 21:10:08 DNSServer: \*\*\*intercept request 21:10:08 DNSServer: -\> DNS response: 192.168.1.2 ---------------------------------------- Exception happened during processing of request from ('192.168.1.9', 49226) Traceback (most recent call last):   File "C:\Python27\lib\SocketServer.py", line 295, in \_handle\_request\_noblock     self.process\_request(request, client\_address)   File "C:\Python27\lib\SocketServer.py", line 321, in process\_request     self.finish\_request(request, client\_address)   File "C:\Python27\lib\SocketServer.py", line 334, in finish\_request     self.RequestHandlerClass(request, client\_address, self)   File "C:\Python27\lib\SocketServer.py", line 651, in \_\_init\_\_     self.finish()   File "C:\Python27\lib\SocketServer.py", line 710, in finish     self.wfile.close()   File "C:\Python27\lib\socket.py", line 279, in close     self.flush()   File "C:\Python27\lib\socket.py", line 303, in flush     self.\_sock.sendall(view[write\_offset:write\_offset+buffer\_size]) error: [Errno 10054] An existing connection was forcibly closed by the remote ho st ---------------------------------------- 21:10:19 WebServer: serving .xml: /library/sections/1/director ---------------------------------------- Exception happened during processing of request from ('192.168.1.9', 49228) Traceback (most recent call last):   File "C:\Python27\lib\SocketServer.py", line 295, in \_handle\_request\_noblock     self.process\_request(request, client\_address)   File "C:\Python27\lib\SocketServer.py", line 321, in process\_request     self.finish\_request(request, client\_address)   File "C:\Python27\lib\SocketServer.py", line 334, in finish\_request     self.RequestHandlerClass(request, client\_address, self)   File "C:\Python27\lib\SocketServer.py", line 651, in \_\_init\_\_     self.finish()   File "C:\Python27\lib\SocketServer.py", line 710, in finish     self.wfile.close()   File "C:\Python27\lib\socket.py", line 279, in close     self.flush()   File "C:\Python27\lib\socket.py", line 303, in flush     self.\_sock.sendall(view[write\_offset:write\_offset+buffer\_size]) error: [Errno 10053] An established connection was aborted by the software in yo ur host machine ---------------------------------------- 21:10:44 PlexConnect: Shutting down. 21:10:45 WebServer: Shutting down. 21:10:45 WebServer: Shutting down. 21:10:48 DNSServer: Shutting down. 21:10:48 PlexConnect: shutdown   C:\Program Files\PlexConnect\> ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 21, 2019, 2:16am UTC](https://forums.plex.tv/t/have-you-run-into-this-before-plexconnect-help/68534/2 "2019-12-21T02:16:54Z")
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