# Having a problem with plex detecting TV Shows **URL:** \ **Category:** General Discussions\ **Created:** [September 11, 2016, 5:00pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126 "2016-09-11T17:00:01Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 5:00pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/1 "2016-09-11T17:00:01Z")
Here is what I mean: [http://prnt.sc/cgslrk](http://prnt.sc/cgslrk) Here is how they are in my hard drive: [http://prnt.sc/cgsmzo](http://prnt.sc/cgsmzo) Thats just an example I have my other tv shows organized same way and they work normally. (expect Family Guy and some random TV shows) ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 5:02pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/2 "2016-09-11T17:02:04Z")
I dont know how to edit but as you can see there is 3 Family Guy things but there should be only 1 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 11, 2016, 5:16pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/3 "2016-09-11T17:16:00Z")
How are the files named? They must [follow the Plex norm](https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows "follow the Plex norm"). If they don’t, this is what you get. Which language have you set in the properties of your tv show library? Are they in mp4/m4v format? If they are, they could contain internal metadata which can potentially throw off Plex’s scanners. To avoid trouble in the future with these, go to Settings - Server - Agents - Shows - TheTVDB In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents. Then [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") all the episodes which “broke out” of the main series poster (Or simply all of them). ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 5:19pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/4 "2016-09-11T17:19:57Z")
They are .avi also I have problems with another show they are .mkv files ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 11, 2016, 5:22pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/5 "2016-09-11T17:22:59Z")
Please show me the actual file names. ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 5:33pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/6 "2016-09-11T17:33:15Z")
They all are same as you can see the picture my problem is that there is multiple folders and each folder has different amount of episodes ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 11, 2016, 5:40pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/7 "2016-09-11T17:40:32Z")
> @poliisi said: > They all are same as you can see the picture my problem is that there is multiple folders and each folder has different amount of episodes Your screenshot shows only the season folders, not the files in them (which is the crucial information). It doesn’t matter that they are all named in the same patttern, as long as it is not the _right_ pattern. ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 5:47pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/8 "2016-09-11T17:47:03Z")
This is my view [http://prnt.sc/cgt8f4](http://prnt.sc/cgt8f4) black bars: no problems ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 11, 2016, 5:48pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/9 "2016-09-11T17:48:55Z")
How it looks in your library doesn’t help here. I need the actual file names of the single episode video files, please. Show me at least a few from one of the seasons. ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 5:55pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/10 "2016-09-11T17:55:40Z")
Family Guy: [http://prnt.sc/cgtcdt](http://prnt.sc/cgtcdt) 3rd Rock from the Sun: [http://prnt.sc/cgtcvl](http://prnt.sc/cgtcvl) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 11, 2016, 6:08pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/11 "2016-09-11T18:08:44Z")
“Family Guy” is slightly wrong, “3rd Rock from the Sun” is completely wrong. ```auto /TV Shows /Family Guy /Season 01 Family Guy - s01e01 - Death has a shadow.avi Family Guy - s01e02 - I never met the dead man.avi ... /3rd Rock From The Sun /Season 01 3rd Rock From The Sun - s01e01 - Brains and Eggs.avi 3rd Rock From The Sun - s01e02 - Post Nasal Dick.avi ... ``` 1. Look up your show on [TheTVDB](http://thetvdb.com/ "TheTVDB") 2. Take the title as it is used on TheTVDB. If there is something in parentheses, take that too. If the title contains invalid characters (depends on your file system), like `§ : % *`, simply leave them out. 3. Check the [naming and the folder structure](https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows "naming and the folder structure") of your show. Name the top folder of the show exactly after the title on TheTVDB. No abbreviations. No additional subfolders. No aliases. 4. Name the episode files according to the above linked naming guide. Use the same title as for the top folder. `Show's Title - s01e01 - additional info.ext` (’- additional info’ can be left out) 5. After you corrected the naming and folder structure, perform the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") with all files for this show. Changing file names for a whole tv show is made easy and fast with software like [Filebot](https://forums.plex.tv/discussion/191687/plex-naming-schemes-for-filebot "Filebot") ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 6:17pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/12 "2016-09-11T18:17:03Z")
I dont understand that it finds all the episodes but still there are different folders(?) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 11, 2016, 6:20pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/13 "2016-09-11T18:20:01Z")
> @poliisi said: > I dont understand that it finds all the episodes but still there are different folders(?) Please follow the instructions. Rename your files as per the Plex norm. Perform the [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") when done. It will clear things up. ---
**Author:** ![poliisi](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@poliisi](https://forums.plex.tv/u/poliisi)\ **Post date:** [September 11, 2016, 8:54pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/14 "2016-09-11T20:54:15Z")
There was something wrong because I deleted all folders from “%LOCALAPPDATA%\Plex Media Server” and did the Plex installation from the scratch and now there is no problems anymore ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 9:53pm UTC](https://forums.plex.tv/t/having-a-problem-with-plex-detecting-tv-shows/158126/15 "2020-01-07T21:53:20Z")