# Having trouble with metadata

**URL:** <https://forums.plex.tv/t/having-trouble-with-metadata/637447>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [September 27, 2020, 5:23pm UTC](https://forums.plex.tv/t/having-trouble-with-metadata/637447 "2020-09-27T17:23:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ADZ\_FLIXS](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@ADZ\_FLIXS](https://forums.plex.tv/u/ADZ_FLIXS)\
**Post date:** [September 27, 2020, 5:23pm UTC](https://forums.plex.tv/t/having-trouble-with-metadata/637447/1 "2020-09-27T17:23:54Z")

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Hi everyone im hoping people can help me i have been having terrible trouble  
with Plex metadata mainly in my Tv shows i have labled it correctly  
and was not having this issue before has anyone else had issues with metadata  
ive uploaded my logs if this helps it means nothing to me but just hoping people can help  
as this is driving me mad and it was perfect before i have even tryed MATCH and that does nothing

[Plex Media Server Logs\_2020-09-27\_18-13-27.zip](https://forums.plex.tv/uploads/short-url/suTXtZmxA3ckU5srHs45Z8ZuXbE.zip) (8.2 MB)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 27, 2020, 7:18pm UTC](https://forums.plex.tv/t/having-trouble-with-metadata/637447/2 "2020-09-27T19:18:25Z")

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> [@ADZ\_FLIXS](#):
>
> Plex metadata mainly in my Tv shows i have labled it correctly

I don’t think so.  
From your logs:  
`J:\Tv Programmes\The Simpsons\The Simpsons FIXED -jlw\The Simpsons S08\The Simpsons - 8x02 - You Only Move Twice.mkv`

I assume your tv show library is pointing at `J:\Tv Programmes`  
There are several issues.  
The most impactful is:

- you have an additional subfolder level in there.

less severe:

- wrong folder name of the “season” folder
- Kodi-style notation instead of Plex style

Here is how it’s supposed to look like:

```auto
J:\Tv Programmes
   \The Simpsons
      \Season S08
         The Simpsons - s08e02 - You Only Move Twice.mkv

```

Another example:  
`J:\TV PROGRAMMES\Two Pints of Lager and a Packet of Crisps S06\Two Pints of Lager and a Packet of Crisps - S06E10 - When Janet Killed Jonny.mkv]`

- Missing “season” folder.

Correct way:

```auto
J:\TV PROGRAMMES
   \Two Pints of Lager and a Packet of Crisps
      \Season 06
         Two Pints of Lager and a Packet of Crisps - S06E10 - When Janet Killed Jonny.mkv

```

Here is the official documentation: [https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

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**Author:** ![Bjoure](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bjoure/32/185309_2.png) [@Bjoure](https://forums.plex.tv/u/Bjoure)\
**Post date:** [September 27, 2020, 7:48pm UTC](https://forums.plex.tv/t/having-trouble-with-metadata/637447/3 "2020-09-27T19:48:51Z")

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Your filenames are correct but folder structure isn’t. That sometimes messes up with Plex metadata collection.

If you have information that can’t be processed by Plex medatada agent, such as The Simpsons aspect ratio (I suspect), put this information in **[]** at the end of filenames.

Basically, the library root folder/TV series/Individual Episodes structure is cardinal and should not be broken.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 26, 2020, 7:48pm UTC](https://forums.plex.tv/t/having-trouble-with-metadata/637447/4 "2020-12-26T19:48:53Z")

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