# HDHomeRun Dual

**URL:** <https://forums.plex.tv/t/hdhomerun-dual/895550>\
**Category:** Plex Media Server\
**Tags:** livetv-dvr, server-synology\
**Created:** [November 15, 2024, 2:35pm UTC](https://forums.plex.tv/t/hdhomerun-dual/895550 "2024-11-15T14:35:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ayan4m1](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@ayan4m1](https://forums.plex.tv/u/ayan4m1)\
**Post date:** [November 15, 2024, 2:35pm UTC](https://forums.plex.tv/t/hdhomerun-dual/895550/1 "2024-11-15T14:35:17Z")

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Server Version#: 1.41.2.9200  
Player Version#: 4.140.0

I have an HDHomeRun Dual (HDHR3-US), which is connected to the same LAN/subnet as my NAS running Plex (Synology DSM7). The HDHomeRun works as expected with the Silicondust tools for scanning channels and viewing the video output. However, when I attempt to add it to Plex DVR, nothing is automatically detected, and when I attempt to add it by IP address, I get the following error in the logs:

`[Req#19e] Grabber: No tuner key exists for device, couldn't obtain device status.`

Any ideas as to what is going wrong or what else to try?

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 13, 2025, 2:36pm UTC](https://forums.plex.tv/t/hdhomerun-dual/895550/2 "2025-02-13T14:36:13Z")

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