# HDMI-CEC issue

**URL:** <https://forums.plex.tv/t/hdmi-cec-issue/160914>\
**Category:** Apps & Creations\
**Created:** [September 30, 2016, 5:48am UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914 "2016-09-30T05:48:52Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![nicknack35](https://avatars.discourse-cdn.com/v4/letter/n/a9a28c/32.png) [@nicknack35](https://forums.plex.tv/u/nicknack35)\
**Post date:** [September 30, 2016, 5:48am UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/1 "2016-09-30T05:48:52Z")

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Hey all wonder if i could ask for some help please. im having issues with HDMI CEC Rasplex used to work great with my tv remote now Rasplex will not connect to HDMI CEC even though everything is enabled and HDMI CEC picks Rasplex up but will not connect it used to work great but now it does not i have turned the pi off and the tv also but still will not connect anybody else having this issue my tv is the Samsung H6400

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**Author:** ![hies1971](https://avatars.discourse-cdn.com/v4/letter/h/9de0a6/32.png) [@hies1971](https://forums.plex.tv/u/hies1971)\
**Post date:** [October 5, 2016, 2:45pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/2 "2016-10-05T14:45:01Z")

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Hey…Same story…mine tv samsung ue55ju7000, anybody some advise? It used to work…

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**Author:** ![zonediver](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zonediver/32/2039_2.png) [@zonediver](https://forums.plex.tv/u/zonediver)\
**Post date:** [October 6, 2016, 9:02am UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/3 "2016-10-06T09:02:52Z")

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Is Anynet+ switched on? On my Samsung-TV, it was off - so CEC didnt work. Switch it on in the Menu and all should work fine.  
If it dosnt work after switch on Anynet, then check or change your HDMI-Cable. Some of them are not fully equipped - not all Pins are connected.

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**Author:** ![SaraZ1](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@SaraZ1](https://forums.plex.tv/u/SaraZ1)\
**Post date:** [October 12, 2016, 7:58pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/4 "2016-10-12T19:58:45Z")

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I think its just everyone with a samsung ( i have a F6400). At first, i tought i was alone. The only way to works ( for me ) its to start first something ( xbox one in my case ) and then switch to rasplex.

Btw i checked with 3 cable, reset the tv, change everything but no result until i started to start the xbox first

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**Author:** ![zonediver](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zonediver/32/2039_2.png) [@zonediver](https://forums.plex.tv/u/zonediver)\
**Post date:** [October 24, 2016, 10:48pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/5 "2016-10-24T22:48:13Z")

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> @SaraZ1 said:  
> I think its just everyone with a samsung ( i have a F6400). At first, i tought i was alone. The only way to works ( for me ) its to start first something ( xbox one in my case ) and then switch to rasplex.
> 
> Btw i checked with 3 cable, reset the tv, change everything but no result until i started to start the xbox first

Cant be - my XBox is also on the Samsung-TV and the Pi with RasPlex is working fine - but it is a Xbox 360 and not a One.

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**Author:** ![benjaminwolf](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/benjaminwolf/32/4305_2.png) [@benjaminwolf](https://forums.plex.tv/u/benjaminwolf)\
**Post date:** [October 25, 2016, 11:16pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/6 "2016-10-25T23:16:58Z")

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> @zonediver said:
> 
> > @SaraZ1 said:  
> > I think its just everyone with a samsung ( i have a F6400). At first, i tought i was alone. The only way to works ( for me ) its to start first something ( xbox one in my case ) and then switch to rasplex.
> > 
> > Btw i checked with 3 cable, reset the tv, change everything but no result until i started to start the xbox first
> 
> Cant be - my XBox is also on the Samsung-TV and the Pi with RasPlex is working fine - but it is a Xbox 360 and not a One.

Might check each others TV firmware versions. This smells of a Samsung update issue.

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**Author:** ![SaraZ1](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@SaraZ1](https://forums.plex.tv/u/SaraZ1)\
**Post date:** [October 26, 2016, 12:07pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/7 "2016-10-26T12:07:51Z")

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Dont have installed a new version of firmware ( actually is the same for almost a year ).

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**Author:** ![Limbids](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@Limbids](https://forums.plex.tv/u/Limbids)\
**Post date:** [October 29, 2016, 4:26pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/8 "2016-10-29T16:26:08Z")

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My Samsung TV + RP CEC did not work until I unplugged (all) other HDMI (CEC?) devices from the TV. Then it worked immediately.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:25pm UTC](https://forums.plex.tv/t/hdmi-cec-issue/160914/9 "2020-01-08T19:25:10Z")

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