# Headless Plexamp (rasbpi) -- Can't cast to headless using managed users

**URL:** https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352
**Category:** Plex Labs
**Tags:** plexamp
**Created:** [February 25, 2023, 1:32pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352 "2023-02-25T13:32:56Z")
**Posts on this page:** 14
**Page:** 1

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### Author: ![r3dh2t1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@r3dh2t1](https://forums.plex.tv/u/r3dh2t1)
#### Post date: [February 25, 2023, 1:32pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/1 "2023-02-25T13:32:56Z")

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Hi,  
I’ve been experimenting with PlexAmp on my phone, and a headless raspberry pi connected to stereo.

If both headless and phone have Plex admin user selected, everything works as expected.

If I try to select a managed user on both Phone and headless. The headless can see Phone as a castable client, but the phone can’t see headless as castable client.

If I switch back to the admin user on both, I can suddenly see headless as a castable device again.

Am I doing something incorrectly? Any advice would be appreciated.

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [February 25, 2023, 7:29pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/2 "2023-02-25T19:29:20Z")

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We should have a fix for this in the next release.

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### Author: ![r3dh2t1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@r3dh2t1](https://forums.plex.tv/u/r3dh2t1)
#### Post date: [February 25, 2023, 10:40pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/3 "2023-02-25T22:40:47Z")

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Great! Thanks for the quick response.

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### Author: ![mushm0uth](https://avatars.discourse-cdn.com/v4/letter/m/ebca7d/32.png) [@mushm0uth](https://forums.plex.tv/u/mushm0uth)
#### Post date: [March 7, 2023, 1:20pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/4 "2023-03-07T13:20:25Z")

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This is great news. I just set up headless plexamp for poolside music and was really bummed that my kids could only connect using my profile. I just really don’t want Taylor Swift in my recently played list.

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [March 7, 2023, 5:31pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/5 "2023-03-07T17:31:28Z")

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> [@mushm0uth](#):
>
> I just really don’t want Taylor Swift in my recently played list.

Folklore and Evermore are actually really great.

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### Author: ![mushm0uth](https://avatars.discourse-cdn.com/v4/letter/m/ebca7d/32.png) [@mushm0uth](https://forums.plex.tv/u/mushm0uth)
#### Post date: [March 7, 2023, 5:53pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/6 "2023-03-07T17:53:33Z")

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LOL. Touche

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### Author: ![mushm0uth](https://avatars.discourse-cdn.com/v4/letter/m/ebca7d/32.png) [@mushm0uth](https://forums.plex.tv/u/mushm0uth)
#### Post date: [March 7, 2023, 6:16pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/7 "2023-03-07T18:16:32Z")

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BTW, was sent here from a Reddit post and thought it would be worth mentioning that the current behavior may be different on iOS versus Android. My family are all Android users.

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [March 7, 2023, 6:31pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/8 "2023-03-07T18:31:11Z")

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Plexamp behaves the same way on both platforms with respect to managed users and casting to headless.

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### Author: ![r3dh2t1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@r3dh2t1](https://forums.plex.tv/u/r3dh2t1)
#### Post date: [May 8, 2023, 8:52pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/9 "2023-05-08T20:52:29Z")

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Upgraded to 4.7.2.  
Headless works well if headless is on the admin user, and the phone client is on the admin user.

If both are on the managed user, same problem exists as before. It can’t seem to see/connect to the headless and stream the music.

Are there log files I can investigate/forward on?

Appreciate any help. Having to be on the admin user kind of kills it for me. 🙂

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [May 8, 2023, 9:38pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/10 "2023-05-08T21:38:55Z")

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Almost certainly a network issue. Controller and player need to be on the same subnet for UDP broadcast to work.

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### Author: ![r3dh2t1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@r3dh2t1](https://forums.plex.tv/u/r3dh2t1)
#### Post date: [May 8, 2023, 9:42pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/11 "2023-05-08T21:42:46Z")

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I’m a little confused at how to troubleshoot it almost certainly being a network issue?

If I pick plex user in the client as admin (on both headless and android app) it works. If I pick a managed user, it doesn’t work. I don’t think that would change my network settings?

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [May 8, 2023, 10:05pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/12 "2023-05-08T22:05:40Z")

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Check the IP of your headless machine, and your controller. See if they’re the same (e.g. 10.0.0.x) or different (one is 10.x and the other is 192.168.x).

As admin, we have other ways of finding players that managed users don’t (currently) have access to.

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<div class="post-metadata">

### Author: ![r3dh2t1](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@r3dh2t1](https://forums.plex.tv/u/r3dh2t1)
#### Post date: [May 9, 2023, 8:47pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/13 "2023-05-09T20:47:15Z")

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For anyone who may have similar problem. I got it working by close out the apps on all devices after I switched to a managed user, and then started them all back up again.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 7, 2023, 8:47pm UTC](https://forums.plex.tv/t/headless-plexamp-rasbpi-cant-cast-to-headless-using-managed-users/832352/14 "2023-08-07T20:47:23Z")

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