# Help accessing NAS
**URL:** https://forums.plex.tv/t/help-accessing-nas/938793
**Category:** Plex Media Server
**Tags:** server-asustor
**Created:** [May 14, 2026, 6:21am UTC](https://forums.plex.tv/t/help-accessing-nas/938793 "2026-05-14T06:21:45Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@stevean27](https://forums.plex.tv/u/stevean27)
#### Post date: [May 14, 2026, 6:21am UTC](https://forums.plex.tv/t/help-accessing-nas/938793/1 "2026-05-14T06:21:45Z")
I have been a plex user for many years and have a plex pass. My old NAS, where I stored my media (and the drives themselves) were damaged in a lightning strike. So I have acquired a new Asustor NAS.
I installed the plex media server package from the app centre, ran it and logged in to my plex account. However, it cannot find the NAS at all. When I select an option for my media, it wants me to install the media server from the web. Can someone please suggest what I should do.
Thank you.
Steve
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 14, 2026, 7:05am UTC](https://forums.plex.tv/t/help-accessing-nas/938793/2 "2026-05-14T07:05:24Z")
In order to complete the setup you need to open your Plex Media Server through its local IP.
If you’re on a different machine inside your home network, use http://[PMS IP address]:32400/web. This will bring up a wizard/dialog where you can name your server and link it to your Plex account (as well as creating your first libraries).
Once you “claimed” your server (=linked it to your Plex Media Account), you’ll also be able to access it from other Plex apps or via [http://app.plex.tv/desktop](http://app.plex.tv/desktop).
[https://support.plex.tv/articles/200288586-installation/](https://support.plex.tv/articles/200288586-installation/)
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### Author:  [@stevean27](https://forums.plex.tv/u/stevean27)
#### Post date: [May 14, 2026, 9:11am UTC](https://forums.plex.tv/t/help-accessing-nas/938793/3 "2026-05-14T09:11:25Z")
Thank you.