# Help! Can't Update My Plex Anymore
**URL:** https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250
**Category:** Plex Media Server
**Tags:** server-western-digital
**Created:** [July 18, 2025, 5:00am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250 "2025-07-18T05:00:35Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@yosskplex](https://forums.plex.tv/u/yosskplex)
#### Post date: [July 18, 2025, 5:00am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/1 "2025-07-18T05:00:35Z")
After installing the latest update, Plex can’t detect my server anymore. So I had to revert back to the my last update which was back in April.
Any idea what’s happening?
Thanks!
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### Author:  [@Back9Fitness](https://forums.plex.tv/u/Back9Fitness)
#### Post date: [July 19, 2025, 1:30am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/3 "2025-07-19T01:30:27Z")
How do you revert back to a previous version? Can find old versions on the PLEX website.
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### Author:  [@Back9Fitness](https://forums.plex.tv/u/Back9Fitness)
#### Post date: [July 19, 2025, 1:34am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/4 "2025-07-19T01:34:45Z")
I am having the same problem. The WDMyCloud EX4100 is not being recognized by PLEX either through the app or directly when I log onto the NAS through the myCloud app/direct connect. When I click on App Settings - Configure it says the URL is not found. Can’t find PLEX going through the NAS or recognizing my NAS through the PLEX app.
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### Author:  [@yosskplex](https://forums.plex.tv/u/yosskplex)
#### Post date: [July 19, 2025, 1:43am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/5 "2025-07-19T01:43:50Z")
Looks like WDMyCloud is the culprit here? I am using PR2100.
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### Author:  [@yosskplex](https://forums.plex.tv/u/yosskplex)
#### Post date: [July 19, 2025, 1:45am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/6 "2025-07-19T01:45:06Z")
I have my old versions still in my download folder.
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### Author:  [@yosskplex](https://forums.plex.tv/u/yosskplex)
#### Post date: [July 19, 2025, 1:48am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/7 "2025-07-19T01:48:33Z")
It’s pretty big I would say, 600+ movies. I waited overnight but no success. Used to be that whenever I install the new version, I can access my library right away within a minute. Never had an issue before.
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### Author:  [@Back9Fitness](https://forums.plex.tv/u/Back9Fitness)
#### Post date: [July 19, 2025, 1:52am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/8 "2025-07-19T01:52:39Z")
Me either. Always updated and never had a problem before so I am thinking there is an issue with the PLEX update.
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### Author:  [@Back9Fitness](https://forums.plex.tv/u/Back9Fitness)
#### Post date: [July 19, 2025, 1:53am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/9 "2025-07-19T01:53:31Z")
I unfortunately remove the old versions cause I never had a problem before.
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### Author:  [@yosskplex](https://forums.plex.tv/u/yosskplex)
#### Post date: [July 19, 2025, 2:03am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/10 "2025-07-19T02:03:08Z")
I found this in another thread. It worked!
hope it helps you too
Log into your MyCloud NAS then select Apps, on the left you’ll see a list under Installed Apps - select Plex Media Server this will bring up the following
App Name: Plex Media Server
Version: 1.41.8.9834
Installed on: Tuesday, 08 July 2025 12:49:32
App Settings: [CONFIGURE]
Run App: [ON] - [OFF]
Remove App: [UNINSTALL]
You will most likely find the ‘Run App’ has been toggled to OFF after the firmware update. Turn in back to ON and you’ll be back in business!
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### Author:  [@Back9Fitness](https://forums.plex.tv/u/Back9Fitness)
#### Post date: [July 19, 2025, 2:17am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/11 "2025-07-19T02:17:40Z")
Run App is already ON. When I go to APP Settings and click Configure. It should open the URL for my PLEX but gives me an error message that URL is not found.
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### Author:  [@yosskplex](https://forums.plex.tv/u/yosskplex)
#### Post date: [July 19, 2025, 4:46am UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/12 "2025-07-19T04:46:16Z")
Maybe uninstall and install Plex would help
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### Author:  [@dbirch](https://forums.plex.tv/u/dbirch)
#### Post date: [July 19, 2025, 6:39pm UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/13 "2025-07-19T18:39:43Z")
> [@yosskplex](#):
>
> Any idea what’s happening?
My first step in any troubleshooting would be to get a copy of your Plex [Server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) without more information its hard to troubleshoot.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [October 17, 2025, 6:40pm UTC](https://forums.plex.tv/t/help-cant-update-my-plex-anymore/926250/14 "2025-10-17T18:40:25Z")
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