# Help hard drive permissions/user & directory missing

**URL:** <https://forums.plex.tv/t/help-hard-drive-permissions-user-directory-missing/795568>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [June 3, 2022, 8:21pm UTC](https://forums.plex.tv/t/help-hard-drive-permissions-user-directory-missing/795568 "2022-06-03T20:21:42Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [June 3, 2022, 8:33pm UTC](https://forums.plex.tv/t/help-hard-drive-permissions-user-directory-missing/795568/2 "2022-06-03T20:33:37Z")

</div>

Recommend reviewing the FAQ / How-To.  
It should help you see what step was missed.

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247/2):
>
> Using other hard drives (Windows or Linux) with PMS This How-To is written to help with Internal and External drives. It also is written to demonstrate how to cope with NTFS and EXT4 formatted drives. By logical extension, any format supported by Linux can be handled using the technique shown here. In all cases, the goal is to give user plex permission to read your media files which Linux doesn’t allow by default due to its strict security model. We will walk through the steps needed …

---

_[View the full topic](https://forums.plex.tv/t/help-hard-drive-permissions-user-directory-missing/795568)._