# Help Me - Plex Server not available

**URL:** <https://forums.plex.tv/t/help-me-plex-server-not-available/896674>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [November 24, 2024, 3:28pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674 "2024-11-24T15:28:47Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![salvatore\_setola](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@salvatore\_setola](https://forums.plex.tv/u/salvatore_setola)\
**Post date:** [November 24, 2024, 3:28pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/1 "2024-11-24T15:28:47Z")

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Server Version#:Lastest  
Player Version#:Lastest  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

 ![plexerror](https://global.discourse-cdn.com/plex/original/4X/9/9/1/991975148fc4def1833ca820dda88764f6484431.jpeg)  
[debug\_plex.txt](https://forums.plex.tv/uploads/short-url/oI8lqSDtsaTwAxB9d5DIAkzcTxT.txt) (1.3 KB)

Hello, I’ve the problem as in the attachments.  
Each time I must to re-install plex-server, when I restart my PC.  
The problem its just for my local library. My connection is fine

Thank you  
Salvatore

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 24, 2024, 3:47pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/2 "2024-11-24T15:47:41Z")

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What does [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) show?

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**Author:** ![salvatore\_setola](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@salvatore\_setola](https://forums.plex.tv/u/salvatore_setola)\
**Post date:** [November 24, 2024, 5:30pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/3 "2024-11-24T17:30:03Z")

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# Impossibile raggiungere questa pagina

**127.0.0.1** ha rifiutato la connessione.

Prova a:

- Esegui una ricerca nel Web per [127 0 0 1](https://www.bing.com/search?form=ANLKDR&q=127%200%200%201)
- Verifica della connessione
- Verifica del proxy e del firewall

# Impossibile raggiungere questa pagina

**127.0.0.1** ha rifiutato la connessione.

Prova a:

- Esegui una ricerca nel Web per [127 0 0 1](https://www.bing.com/search?form=ANLKDR&q=127%200%200%201)
- Verifica della connessione
- Verifica del proxy e del firewall

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<div class="post-metadata">

**Author:** ![salvatore\_setola](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@salvatore\_setola](https://forums.plex.tv/u/salvatore_setola)\
**Post date:** [November 24, 2024, 6:18pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/4 "2024-11-24T18:18:36Z")

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All is happened when I reinstalled Windows 10pro, preserving all apps. I didn’t make a clean installation.

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<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 24, 2024, 6:48pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/5 "2024-11-24T18:48:54Z")

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So sounds like plex isnt running.

can you post a copy of your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ?

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<div class="post-metadata">

**Author:** ![salvatore\_setola](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@salvatore\_setola](https://forums.plex.tv/u/salvatore_setola)\
**Post date:** [November 24, 2024, 9:07pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/6 "2024-11-24T21:07:30Z")

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I attacched it to the first post as txt file

[debug\_plex.txt](https://forums.plex.tv/uploads/short-url/oI8lqSDtsaTwAxB9d5DIAkzcTxT.txt) (1.3 KB)

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<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 25, 2024, 12:40am UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/7 "2024-11-25T00:40:04Z")

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> [@salvatore\_setola](#):
>
> I attacched it to the first post as txt file

That is a copy of your player log, not the [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) that I am asking for. Can you zip and upload the contents of `%LOCALAPPDATA%\Plex Media Server\Logs`

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<div class="post-metadata">

**Author:** ![salvatore\_setola](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@salvatore\_setola](https://forums.plex.tv/u/salvatore_setola)\
**Post date:** [November 25, 2024, 1:02pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/8 "2024-11-25T13:02:05Z")

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> [@dbirch](#):
>
> %LOCALAPPDATA%\Plex Media Server\Logs

[Plexlogs\_.zip](https://forums.plex.tv/uploads/short-url/mmC4iXuQGOOiCRyVcfoGSL5zC1I.zip) (2.2 MB)  
Just copied 2024 files, all folder was more than 60Mbyte  
Thanks

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 23, 2025, 1:03pm UTC](https://forums.plex.tv/t/help-me-plex-server-not-available/896674/9 "2025-02-23T13:03:03Z")

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