# help me plz

**URL:** <https://forums.plex.tv/t/help-me-plz/155720>\
**Category:** General Discussions\
**Created:** [August 25, 2016, 9:27pm UTC](https://forums.plex.tv/t/help-me-plz/155720 "2016-08-25T21:27:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chris1551](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@chris1551](https://forums.plex.tv/u/chris1551)\
**Post date:** [August 25, 2016, 9:27pm UTC](https://forums.plex.tv/t/help-me-plz/155720/1 "2016-08-25T21:27:50Z")

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hello, i lost my code ping helpme plz

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [August 25, 2016, 9:42pm UTC](https://forums.plex.tv/t/help-me-plz/155720/2 "2016-08-25T21:42:13Z")

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Hello Chris and welcome to the Plex forums,

What code are you referring to? If you mean your password, you can use the “forgot password” link on the sign up page. If you mean your 4-digit PIN, log into your account on [plex.tv](http://plex.tv), then go to your user profile. You can change or remove your PIN there.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:48pm UTC](https://forums.plex.tv/t/help-me-plz/155720/3 "2020-01-07T21:48:15Z")

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