# HELP! Plex "Trailers is unavailable. Try again later"

**URL:** <https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873>\
**Category:** Apps & Creations\
**Created:** [July 5, 2013, 7:32pm UTC](https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873 "2013-07-05T19:32:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jayper76](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@jayper76](https://forums.plex.tv/u/jayper76)\
**Post date:** [July 5, 2013, 7:32pm UTC](https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873/1 "2013-07-05T19:32:35Z")

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I followed all the instruction to install apple tv on my computer and changed the DNS server to match my mac, when I turn on my apple tv and go to trailers I get this message "Trailers is unavailable. Try again later", can anyone help me with this issues please?  
&nbsp;

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**Author:** ![tomer1749](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tomer1749/32/6652_2.png) [@tomer1749](https://forums.plex.tv/u/tomer1749)\
**Post date:** [July 5, 2013, 8:46pm UTC](https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873/2 "2013-07-05T20:46:44Z")

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> I followed all the instruction to install apple tv on my computer and changed the DNS server to match my mac, when I turn on my apple tv and go to trailers I get this message "Trailers is unavailable. Try again later", can anyone help me with this issues please?  
> &nbsp;

we need more information.

look in read before posting pinned thread how to report a problem.

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**Author:** ![akeezer](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@akeezer](https://forums.plex.tv/u/akeezer)\
**Post date:** [September 8, 2013, 7:31pm UTC](https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873/3 "2013-09-08T19:31:26Z")

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I have pre iOS 5.1 and am receiving the error ""Trailers is unavailable. Try again later""

LOG

16:27:52 PlexConnect: started: 16:27:52

16:27:52 PlexConnect: \*\*\*

16:27:52 PlexConnect: PlexConnect

16:27:52 PlexConnect: Press ENTER to shut down.

16:27:52 PlexConnect: \*\*\*

16:27:52 PlexConnect: IP\_self: 192.168.2.22

16:27:52 PlexConnect: started: 16:27:52

16:27:52 PlexGDM: \*\*\*

16:27:52 PlexGDM: looking up Plex Media Server

16:27:52 PlexGDM: \*\*\*

16:27:53 PlexGDM: servers discovered: 1

16:27:53 PlexConnect: PMS: 192.168.2.22:32400

16:27:53 DNSServer: started: 16:27:53

16:27:53 DNSServer: \*\*\*

16:27:53 DNSServer: Starting up.

16:27:53 DNSServer: intercept trailers.apple.com: 192.168.2.22

16:27:53 DNSServer: forward other to higher level DNS: 8.8.8.8

16:27:53 DNSServer: \*\*\*

16:27:53 WebServer: started: 16:27:53

16:27:53 WebServer: \*\*\*

16:27:53 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.

16:27:53 WebServer: \*\*\*

16:27:57 DNSServer: DNS request received!

16:27:57 DNSServer: Source: ('192.168.2.14', 51999)

16:27:57 DNSServer: Domain: time.apple.com

16:27:57 DNSServer: \*\*\*forward request

16:27:57 DNSServer: -\> DNS response from higher level

16:28:34 DNSServer: DNS request received!

16:28:34 DNSServer: Source: ('192.168.2.14', 53225)

16:28:34 DNSServer: Domain: ax.init.itunes.apple.com

16:28:34 DNSServer: \*\*\*forward request

16:28:34 DNSServer: -\> DNS response from higher level

16:28:35 DNSServer: DNS request received!

16:28:35 DNSServer: Source: ('192.168.2.14', 52103)

16:28:35 DNSServer: Domain: itunes.apple.com

16:28:35 DNSServer: \*\*\*forward request

16:28:35 DNSServer: -\> DNS response from higher level

16:28:35 DNSServer: DNS request received!

16:28:35 DNSServer: Source: ('192.168.2.14', 51632)

16:28:35 DNSServer: Domain: EVIntl-ocsp.verisign.com

16:28:35 DNSServer: \*\*\*forward request

16:28:36 DNSServer: -\> DNS response from higher level

16:28:36 DNSServer: DNS request received!

16:28:36 DNSServer: Source: ('192.168.2.14', 60232)

16:28:36 DNSServer: Domain: EVSecure-ocsp.verisign.com

16:28:36 DNSServer: \*\*\*forward request

16:28:36 DNSServer: -\> DNS response from higher level

16:28:36 DNSServer: DNS request received!

16:28:36 DNSServer: Source: ('192.168.2.14', 54046)

16:28:36 DNSServer: Domain: data.flurry.com

16:28:36 DNSServer: \*\*\*forward request

16:28:36 DNSServer: -\> DNS response from higher level

16:28:37 DNSServer: DNS request received!

16:28:37 DNSServer: Source: ('192.168.2.14', 53240)

16:28:37 DNSServer: Domain: trailers.apple.com

16:28:37 DNSServer: \*\*\*intercept request

16:28:37 DNSServer: -\> DNS response: 192.168.2.22

16:30:19 DNSServer: DNS request received!

16:30:19 DNSServer: Source: ('192.168.2.14', 50915)

16:30:19 DNSServer: Domain: e673.g.akamaiedge.net

16:30:19 DNSServer: \*\*\*forward request

16:30:19 DNSServer: -\> DNS response from higher level

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<div class="post-metadata">

**Author:** ![roidy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/roidy/32/128627_2.png) [@roidy](https://forums.plex.tv/u/roidy)\
**Post date:** [September 8, 2013, 7:36pm UTC](https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873/4 "2013-09-08T19:36:42Z")

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pre iOS 5.1 is no longer supported and no longer works due to apple now using SSL and https to access it’s apps ☹ Sorry if you want to use PlexConnect you’ll need to update your atv to 5.3 and use the latest version of PlexConnect.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 20, 2019, 11:40pm UTC](https://forums.plex.tv/t/help-plex-trailers-is-unavailable-try-again-later/37873/5 "2019-12-20T23:40:16Z")

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