# Help when restarting computer lost server

**URL:** <https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 14, 2023, 9:26am UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263 "2023-07-14T09:26:35Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [July 14, 2023, 9:26am UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/1 "2023-07-14T09:26:36Z")

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Hey guys I’m on windows version and whenever I restart my computer ever since I started Plex a long time ago my server disappears the only way I’ve found to get it back is to remove it in account settings then re install another copy but this has gotten annoying is there a way to make it not drop whenever my computer restarts? Also go easy on me with technical terms and a step by step format would help me the most, thanks guys you all rock  
Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 14, 2023, 9:36am UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/2 "2023-07-14T09:36:37Z")

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- Are you using several Windows user accounts on your computer?
- Do you use 3rd-party tools to remove usage traces from your computer? (these tools usually advertise better privacy and data protection)
- is your web browser set to delete all cookies after it is closed? (most are nowadays)
- After a reboot, is the Plex icon visible in the task tray area?  
 ![taskbar_icon_win10](https://global.discourse-cdn.com/plex/original/4X/7/1/2/7126600905d605f44e7a265a3bb965ec33a67bbc.png)

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**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [July 14, 2023, 9:48am UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/3 "2023-07-14T09:48:15Z")

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No to all of those except the last one I do see it in the tray when it happens, it’s just all my libraries are missing and they have the yellow triangle with the exclamation point next to them

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 14, 2023, 9:49am UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/4 "2023-07-14T09:49:23Z")

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How fast after starting it up are you hitting the icon? It will take a while before it is ready to use.

Which web browser are you using?

Is there a Torrent client software on the same computer?

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**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [July 14, 2023, 12:38pm UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/5 "2023-07-14T12:38:08Z")

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I’m using Google chrome  
I usually go right into it I’ve let it sit for a few hours before and nothing changed I have torrent software but it’s never been used and has only recently been downloaded maybe a little while I usually use my phone for all that, this issue has been going on since the first day I downloaded it so a looong time before having torrent stuff

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 14, 2023, 2:16pm UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/6 "2023-07-14T14:16:45Z")

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Have you ever started the Plex server software with “As Administrator…”?  
(DON’T try it if you haven’t yet!)

Are you using some 3rd-party tool to run it as a system service?

Are you regularly triggering to go back to a “system restore point”?

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**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [July 14, 2023, 2:28pm UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/7 "2023-07-14T14:28:40Z")

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No to all of those ones

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 14, 2023, 2:37pm UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/8 "2023-07-14T14:37:36Z")

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And I assume you don’t re-create the Windows user account rather frequently as well?

Have you ever enabled the advanced security features of Windows, like core isolation or virtualization?

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**Author:** ![jarredhenriod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jarredhenriod/32/306152_2.png) [@jarredhenriod](https://forums.plex.tv/u/jarredhenriod)\
**Post date:** [July 14, 2023, 2:53pm UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/9 "2023-07-14T14:53:55Z")

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Nope I’ve never touched them I don’t really touch any core windows at all the most I do there is just regular updates

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 12, 2023, 2:54pm UTC](https://forums.plex.tv/t/help-when-restarting-computer-lost-server/847263/10 "2023-10-12T14:54:40Z")

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