# Help with Plex Metadata Sync on Synology NAS **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology, plex-web, plexamp\ **Created:** [October 10, 2024, 9:35pm UTC](https://forums.plex.tv/t/help-with-plex-metadata-sync-on-synology-nas/891960 "2024-10-10T21:35:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![nohappyending](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@nohappyending](https://forums.plex.tv/u/nohappyending)\ **Post date:** [October 10, 2024, 9:35pm UTC](https://forums.plex.tv/t/help-with-plex-metadata-sync-on-synology-nas/891960/1 "2024-10-10T21:35:07Z")
Server Version#:1.40.4.8840 Player Version#: Hi, I’ve run into an issue with my Plex server installed on a Synology NAS. I use my server mostly for music (13k albums). I was locked out of my server, so I deleted the following lines from the preferences.xml file: - PlexOnlineHome - PlexOnlineMail - PlexOnlineToken - PlexOnlineUsername Additionally, I deleted the Library music folders and added them again after regaining access. Now, when I access Plexamp, my music library is the one I had before my issues and it shows up with the correct metadata. However, when I access Plex on a computer, it rescanned all the music files and I lost the previous metadata edits I had made on Plex, such as adjustments to artists, albums, and tracks. Also, if I add music to my NAS and scan it, it doesn’t show up on Plexamp. So it’s acting as if I had 2 servers with the same name. ![Screenshot_20241010_172720_Plexamp](https://global.discourse-cdn.com/plex/original/4X/3/b/3/3b3106f6ca31ee20910c328a8c3affda700935ec.jpeg) Is there a way to revert everything to a previous state or sync the Plexamp library metadata with Plex on my computer, so I don’t have to redo all the changes manually? Any help you can provide would be greatly appreciated! Thanks!! [Plex Media Server Logs\_2024-10-10\_17-17-19.zip](https://forums.plex.tv/uploads/short-url/q4kACqmCrQRQojcZLB73ufEJCA6.zip) (6.1 MB) ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [October 10, 2024, 9:58pm UTC](https://forums.plex.tv/t/help-with-plex-metadata-sync-on-synology-nas/891960/2 "2024-10-10T21:58:59Z")
You can try restoring a database backup that predates the changes. See [FAQ 30 - DSM 7 - Database Repair using a Backup copy](https://forums.plex.tv/t/synology-faq-questions-answers-and-how-tos/490215/38). Then rescan your libraries. You may have problems with posters. The Internet Archive ([archive.org](http://archive.org)) is offline due to DDOS attacks. Plex will not be able to retrieve posters for some media. From `Plex Media Server.2.log`: ```auto Oct 10, 2024 13:35:58.581 [140372717218616] DEBUG - [HCl#37ae5] HTTP requesting GET https://ia800205.us.archive.org/3/items/mbid-f9a7c00b-f5e3-4090-9829-b32f9b86ca2c/mbid-f9a7c00b-f5e3-4090-9829-b32f9b86ca2c-12697728653.png Oct 10, 2024 13:36:13.597 [140372601252664] DEBUG - [HttpClient/HCl#37ae5] HTTP simulating 408 after curl timeout Oct 10, 2024 13:36:13.597 [140372717218616] ERROR - MetadataAgent: unable to save posters asset from 'https://ia800205.us.archive.org/3/items/mbid-f9a7c00b-f5e3-4090-9829-b32f9b86ca2c/mbid-f9a7c00b-f5e3-4090-9829-b32f9b86ca2c-12697728653.png' to '"/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Metadata/Albums/1/9162ef58817af64df4b7adb502d7c5561dad9cd.bundle/Contents/_combined/posters"' ``` ---
**Author:** ![nohappyending](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@nohappyending](https://forums.plex.tv/u/nohappyending)\ **Post date:** [October 10, 2024, 11:05pm UTC](https://forums.plex.tv/t/help-with-plex-metadata-sync-on-synology-nas/891960/3 "2024-10-10T23:05:14Z")
Thanks. Is it normal to lose the libraries after restoring a database backup and restarting Plex? ![image](https://global.discourse-cdn.com/plex/original/4X/e/b/9/eb980d1b2d782e67d1699aaa0d4f56ad34a428d3.png) ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [October 11, 2024, 2:36am UTC](https://forums.plex.tv/t/help-with-plex-metadata-sync-on-synology-nas/891960/4 "2024-10-11T02:36:24Z")
No. The libraries that existed when the backup was taken should still be there. I have not had that happen when loading a backup database. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 9, 2025, 2:37am UTC](https://forums.plex.tv/t/help-with-plex-metadata-sync-on-synology-nas/891960/5 "2025-01-09T02:37:22Z")
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