# Help with server certificate

**URL:** <https://forums.plex.tv/t/help-with-server-certificate/802794>\
**Category:** General Discussions\
**Tags:** server-nvidia-shield, plex-web\
**Created:** [August 1, 2022, 1:45am UTC](https://forums.plex.tv/t/help-with-server-certificate/802794 "2022-08-01T01:45:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bdcwriter](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@bdcwriter](https://forums.plex.tv/u/bdcwriter)\
**Post date:** [August 1, 2022, 1:45am UTC](https://forums.plex.tv/t/help-with-server-certificate/802794/1 "2022-08-01T01:45:17Z")

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Hi, I hope I’m addressing this in the right space, but I need assistance with resetting my server certificate as I’m suddenly seeing “ app.plex.tv is unable to connect to “SHIELD Android TV” securely” when I try to access my account online.

Best wishes,

Brian

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 30, 2022, 1:45am UTC](https://forums.plex.tv/t/help-with-server-certificate/802794/2 "2022-10-30T01:45:43Z")

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Closed on October 30, 2022, 1:45am UTC

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