# Home Dashboard won’t load

**URL:** <https://forums.plex.tv/t/home-dashboard-won-t-load/403212>\
**Category:** General Discussions\
**Created:** [April 22, 2019, 7:05pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212 "2019-04-22T19:05:14Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![fightingokra3](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fightingokra3](https://forums.plex.tv/u/fightingokra3)\
**Post date:** [April 22, 2019, 7:05pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/1 "2019-04-22T19:05:14Z")

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I have recently been unable to load the Home Dashboard when I log into the Plex server. It started out sporadically, but now happens every time and won’t load no matter how many times I refresh. It started after updating the server and happens on every web browser and every computer I try. Everything else works fine.

 ![image](https://global.discourse-cdn.com/plex/original/3X/a/d/ad92dfb1acd6eab939e759cfe49eb45beffcf31e.jpeg)

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**Author:** ![Busaman\_VA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/busaman_va/32/108534_2.png) [@Busaman\_VA](https://forums.plex.tv/u/Busaman_VA)\
**Post date:** [April 23, 2019, 12:32pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/2 "2019-04-23T12:32:35Z")

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What’s the details of your Plex Server? What’s the web address you’re using to access your server on the browsers? Also have you tried with the Plex Media Player (free download from [plex.tv](http://plex.tv))?

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**Author:** ![fightingokra3](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fightingokra3](https://forums.plex.tv/u/fightingokra3)\
**Post date:** [April 23, 2019, 1:15pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/3 "2019-04-23T13:15:46Z")

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I have my server set up on a Mac Mini. I get the same message whether I access the direct ip address or using [plex.tv](http://plex.tv) on every browser I’ve tried. I do not have the player but will try that.

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**Author:** ![fightingokra3](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fightingokra3](https://forums.plex.tv/u/fightingokra3)\
**Post date:** [April 23, 2019, 1:18pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/4 "2019-04-23T13:18:51Z")

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Just downloaded the Plex Player and get the same message.

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**Author:** ![Busaman\_VA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/busaman_va/32/108534_2.png) [@Busaman\_VA](https://forums.plex.tv/u/Busaman_VA)\
**Post date:** [April 23, 2019, 1:19pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/5 "2019-04-23T13:19:05Z")

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Is your media on the Mac mini, NAS, etc? Have you tried restarting the Plex server and Mac mini to see if it helps? What kind of network connection are you using? Have static ip and port forwarding setup?

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**Author:** ![fightingokra3](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fightingokra3](https://forums.plex.tv/u/fightingokra3)\
**Post date:** [April 25, 2019, 1:27pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/6 "2019-04-25T13:27:55Z")

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Im using a Mac Mini. I have tried resetting it and just did the update with no change. I have Remote Access set up with port forwarding.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 24, 2019, 1:28pm UTC](https://forums.plex.tv/t/home-dashboard-won-t-load/403212/7 "2019-07-24T13:28:03Z")

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