# Home screen will not open

**URL:** <https://forums.plex.tv/t/home-screen-will-not-open/715204>\
**Category:** Plex Players\
**Tags:** android-tv, hisense\
**Created:** [May 11, 2021, 6:59am UTC](https://forums.plex.tv/t/home-screen-will-not-open/715204 "2021-05-11T06:59:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brat4300](https://avatars.discourse-cdn.com/v4/letter/b/f6c823/32.png) [@brat4300](https://forums.plex.tv/u/brat4300)\
**Post date:** [May 11, 2021, 6:59am UTC](https://forums.plex.tv/t/home-screen-will-not-open/715204/1 "2021-05-11T06:59:12Z")

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Server Version#: 1.22.3.4392  
Player Version#: 8.16.2.24953 (from bottom of settings)  
  
[Plex Media Server Logs\_2021-01-24\_01-44-56.zip](https://forums.plex.tv/uploads/short-url/iBFtaxt8CEFHrxrKoorFmsKuXY8.zip) (3.3 MB)

So I have had this issue for some time now where I open up Plex on my Hisense TV and the Home page with never open, the little circle just keeps spinning. Now if I go to any other of my libraries they come up just fine but home just spins.

This doesn’t happen every time but when it does it is rather annoying. I have done the normal troubleshooting like restarting my TV and server but I still have the same issue. Works fine on my other computer or running the web app.

There it is, thanks for reading and any help.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 9, 2021, 6:59am UTC](https://forums.plex.tv/t/home-screen-will-not-open/715204/2 "2021-08-09T06:59:51Z")

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