How can I get Sonos to connect with Plex?

sonos

#1

I have unsuccessfully followed all of the detailed instructions on setting the appropriate port on my router and cannot get Plex to allow remote access which I think must happen to connect with Sonos. As a long time Sonos user Plex is missing out if they can't work with Sonos to get Plex to act as a music source seamlessly. I have the premium version.


#2

I don’t recall having to do anything special in order to get my Sonos speakers to work with Plex. I pretty much opened up the Sonos App, clicked on the Add Services menu and selected Plex. From here all i needed to do was to login with my Plex account and everything just started working… Does this process not work for you?


#3

Having your Plex server work with remote access is unfortunately a requirement for Plex to work with Sonos. You might need to create a port forward manually in your router rather than relying on Universal Plug and Play (UPnP) to automatically create one (personally, UPnP is a security risk IMHO, so I have it disabled in my router anyway).

If you look at the Remote Access settings for your server, there should be a link to detailed instructions on how to set up a port forward. They can’t give specific settings for every router in existence, but their general directions should be enough to point the way. There are other sites that do have specific settings for every router, if you search. :slight_smile:


#4

I have followed all of the instruction in extreme detail with no success. The Plex message “fully accessible outside your network” flashes on for about 3 seconds, then returns to “not available outside your network” - Setup is Plex server running on Windows 7 connected to home network via Netgear Nighthawk wireless router, port manually devoted per instructions to 32400, Avast firewall settings changed to allow Plex to get through firewall. Frustrating!!!


#5

From the Sonos side the only connection that the service is seeing is your LAN address. It sounds like you should have it setup but something is still not right.

I’d start by walking backwards through the connections making sure they are working, starting with the computer PMS is running on. If the firewall(s) are configured correctly you should be able to access it via the LAN IP (not localhost/127.0.0.1!), so http://{LAN_IP}:32400. If that works, next is your router, where you should be able to access your PMS via your public IP (you can ask Google What's my IP address if you don’t know it) http://{PUBLIC_IP}:32400 (assuming you’ve forwarded port 32400 and not another port). If all that works and you still can’t access it via Sonos please attach your PMS logs (can be found here: https://support.plex.tv/articles/200250417-plex-media-server-log-files/#toc-0) so we can see what might be the matter.


#6

Is the LAN IP the IP provided at the internet provider level or is it the IP address shown for the wireless router?

Attached is a shot of what Plex shows currently.

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#7

Both need to work from your LAN network…from your screenshot you should be able to access PMS via http://192.168.1.8:32400 as well as http://173.19.234.81:32400.


#8

I just added Plex because Sonos said my library was too large to import my 200+ playlists. Now I am lost as I loaded all the 34,000 tunes but it is not working via the iPad nor the Mac and seems to be a remote access issue. I apologize but all the replies and questions are way over my head in understanding (technically challenged), so I am wondering how I can make this work since it is far beyond my ‘pay grade’. Jeff


#9

I realize that I should be able to access – but I can’t – been working on it nearly 3 weeks.

All the best,


#10

Able to connect on the 192 address but the 173 “site can’t be reached” - any feedback?


#11

I’m not able to get any response from the external IP either so either the port forwarding is setup wrong in your router or you’ve exposed a port other than 32400. Feel free to dm me a screenshot of how you’ve got the forwarding setup in your router if you can’t figure it out.


#12

Plex server


#13

Jeff
Just point Sonos at your playlists instead of your shares. Not fancy like Plex but it will work. You can then have up to 65000 playlists!
You can create playlists out of all of your folders using m3u4u.


#14

Thanks, but I have no idea what your response means. I am not technical and don’t get what ‘shares’ means. I cannot point Sonos to the playlists via Sonos or Plex as they are not there from iTunes. The playlists don’t copy over when I Manage and Reindex. Plex has them show up but they don’t play when you click on them or they also have disappeared… They are not connecting and I don’t know what your solution does. Sorry. I tried a local guy but he flaked out. Oh well.