# How do I access plex pass forums? **URL:** \ **Category:** General Discussions\ **Created:** [June 16, 2016, 1:12am UTC](https://forums.plex.tv/t/how-do-i-access-plex-pass-forums/148199 "2016-06-16T01:12:45Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![HOS1](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@HOS1](https://forums.plex.tv/u/HOS1)\ **Post date:** [June 16, 2016, 1:12am UTC](https://forums.plex.tv/t/how-do-i-access-plex-pass-forums/148199/1 "2016-06-16T01:12:45Z")
I have a plex pass but when using that account for login, I can’t access the forums. I had to create a separate account to get to the forums, but since this is not my plex pass account, I an’t get to the plex pass forums (such as the one for Plex Media Player). What do I need to do to have my main (plex pass) account able to get into the forums? Thanks ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [June 16, 2016, 4:03am UTC](https://forums.plex.tv/t/how-do-i-access-plex-pass-forums/148199/2 "2016-06-16T04:03:28Z")
When you log in with your Plex Pass account, the restricted forums should just appear. If the Plex Pass badge does not appear below your avatar (like you see on mine to the left of this message), then there may be something wrong with your account configuration. If that’s the case, send an email to Plex at [plexpass-billing@plex.tv](mailto:plexpass-billing@plex.tv) and explain the situation. Good luck. ---
**Author:** ![HOS1](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@HOS1](https://forums.plex.tv/u/HOS1)\ **Post date:** [June 21, 2016, 12:49am UTC](https://forums.plex.tv/t/how-do-i-access-plex-pass-forums/148199/3 "2016-06-21T00:49:00Z")
I finally got around to contacting plexpass-billing and they got me straightened out. Thanks ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 9:29pm UTC](https://forums.plex.tv/t/how-do-i-access-plex-pass-forums/148199/4 "2020-01-07T21:29:30Z")