# How do I stop these Plex emails?

**URL:** <https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290>\
**Category:** General Discussions\
**Created:** [August 15, 2024, 12:38am UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290 "2024-08-15T00:38:16Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![OG-StuartKicks](https://avatars.discourse-cdn.com/v4/letter/o/bc79bd/32.png) [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Post date:** [August 15, 2024, 12:38am UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/1 "2024-08-15T00:38:16Z")

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If I click the unsubscribe button at the bottom it brings me to a separate page that does not list Plex self promoting lol

 ![Screenshot_20240815-013552](https://global.discourse-cdn.com/plex/original/4X/6/5/e/65ec0a33da753e8627954346728a5ec3dad2ebf5.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 5:51pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/2 "2024-08-15T17:51:26Z")

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1. Open a web browser, go to plex.tv
2. Make sure that you are signed into the same Plex.tv account to which the email was sent.
3. open the address [https://www.plex.tv/email-preferences](https://www.plex.tv/email-preferences) and peruse all the checkboxes

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**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [August 15, 2024, 5:58pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/3 "2024-08-15T17:58:44Z")

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I’ve been meaning to ask about this and this seems like a good thread so here we go. At [https://www.plex.tv/email-preferences](https://www.plex.tv/email-preferences) I now only see the following …

 ![Screenshot from 2024-08-15 18-56-56](https://global.discourse-cdn.com/plex/original/4X/6/f/b/6fbf579af945471f92e4ded76f2cfbd740a0ab46.jpeg)

… all the marketing stuff is gone. Is this a bug or has this moved to some other location ?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 6:03pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/4 "2024-08-15T18:03:15Z")

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What “marking” do you mean?

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**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [August 15, 2024, 6:05pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/5 "2024-08-15T18:05:56Z")

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Sorry, typo. Should have said … **marketing** … I have fixed it.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 6:07pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/6 "2024-08-15T18:07:11Z")

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Ah, I see what you mean. Let me ask around.

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**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [August 15, 2024, 6:08pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/7 "2024-08-15T18:08:43Z")

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Thanks. For reference, it use to look like this …

![Screenshot from 2024-05-10 23-15-19](https://global.discourse-cdn.com/plex/original/4X/a/4/3/a434b7858d0d8f9312b3e70a756380f65ed1fcae.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 6:55pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/8 "2024-08-15T18:55:38Z")

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Please reload the page. This should be resolved now.  
Thank you for reporting!

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**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [August 15, 2024, 7:12pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/9 "2024-08-15T19:12:30Z")

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Thanks, that’s fixed for me now.

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**Author:** ![OG-StuartKicks](https://avatars.discourse-cdn.com/v4/letter/o/bc79bd/32.png) [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Post date:** [August 15, 2024, 10:25pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/10 "2024-08-15T22:25:27Z")

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Thanks for such a quick response. I’ve updated my settings.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 13, 2024, 10:25pm UTC](https://forums.plex.tv/t/how-do-i-stop-these-plex-emails/885290/11 "2024-11-13T22:25:46Z")

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