# How Do We Get Wrong Trailers Fixed Now?

**URL:** <https://forums.plex.tv/t/how-do-we-get-wrong-trailers-fixed-now/606711>\
**Category:** Metadata & Adding Files\
**Tags:** library-management\
**Created:** [June 23, 2020, 7:15pm UTC](https://forums.plex.tv/t/how-do-we-get-wrong-trailers-fixed-now/606711 "2020-06-23T19:15:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![perplexity](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/perplexity/32/270929_2.png) [@perplexity](https://forums.plex.tv/u/perplexity)\
**Post date:** [June 23, 2020, 7:15pm UTC](https://forums.plex.tv/t/how-do-we-get-wrong-trailers-fixed-now/606711/1 "2020-06-23T19:15:43Z")

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There used to be a main thread but it seemed like it had been abandoned by Plex support, and is now locked:

> [@Trailers & Extras Mismatches](https://forums.plex.tv/t/trailers-extras-mismatches/72270):
>
> This thread is meant to track and report incorrectly matched trailers or extras. Please do not use this thread to report "I didn't get a trailer for XXXX". &nbsp; How to report: Movie Name and Year: e.g. "Avatar (2009)" IMDB ID: e.g. "tt0499549" (Find the movie on imdb.com, then look in the URL. Avatar is [http://www.imdb.com/title/tt0499549/](http://www.imdb.com/title/tt0499549/)) Description: e.g. "I added Avatar to my library and it retrieved extras, but the extras were for Top Gun (1986)." &nbsp; This thread is regularly monitored so…

There are still numerous instances where the automatically matched trailer is wrong. I haven’t been able to figure out any way to correct this myself. Is this just in the ‘_too bad so sad_’ feature pile now, or is there actually a way to get a correct/better match? (Without having to manually seek and download a local extras/trailer file)

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [June 23, 2020, 7:21pm UTC](https://forums.plex.tv/t/how-do-we-get-wrong-trailers-fixed-now/606711/2 "2020-06-23T19:21:04Z")

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It wasn’t abandoned. Just auto-closed after no one commented for 3 months. I’ve re-opened that topic. Please report there.

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**Author:** ![perplexity](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/perplexity/32/270929_2.png) [@perplexity](https://forums.plex.tv/u/perplexity)\
**Post date:** [June 23, 2020, 7:53pm UTC](https://forums.plex.tv/t/how-do-we-get-wrong-trailers-fixed-now/606711/3 "2020-06-23T19:53:17Z")

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OK, thanks, I appreciate that!

The reason I mentioned abandoned is because reported mismatches were not being fixed.  
Eg.

> [@Trailers & Extras Mismatches](https://forums.plex.tv/t/trailers-extras-mismatches/72270/150):
>
> Movie: Maze Runner - Death Cure. IMDB: tt4500922 Pulling trailer for the LEGO version Movie Name and Year\*\* : Solo A Star Wars Story (2018) IMDB ID\*\* : tt3778644 Description:\*\* It is playing the Solo Lego trailer

and

> [@Trailers & Extras Mismatches](https://forums.plex.tv/t/trailers-extras-mismatches/72270/151):
>
> Movie: The Grinch (2019) IMDB: tt2709692 Has the wrong trailer - some burger commercial that features the Grinch. Movie: Solo: A Star Wars Story ([2018] IMDB: tt3778644 Shows a spoof trailer featuring Lego characters.

are all still showing the incorrect trailers.

I’ll try re-reporting in the other thread and see what happens.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 21, 2020, 7:53pm UTC](https://forums.plex.tv/t/how-do-we-get-wrong-trailers-fixed-now/606711/4 "2020-09-21T19:53:17Z")

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