# How does PMS Test remote access?

**URL:** <https://forums.plex.tv/t/how-does-pms-test-remote-access/522267>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [January 6, 2020, 2:13pm UTC](https://forums.plex.tv/t/how-does-pms-test-remote-access/522267 "2020-01-06T14:13:40Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 7, 2020, 9:10am UTC](https://forums.plex.tv/t/how-does-pms-test-remote-access/522267/6 "2020-01-07T09:10:54Z")

</div>

After activating your tunnel, you must stop/end/quit Plex server and restart it, because only then will it be able to report your new external IP address to [plex.tv](http://plex.tv) immediately.  
[plex.tv](http://plex.tv) in turn will perform the accessibility test and will also tell your new external IP all other plex clients which have access permission to your server.

The alternative is to wait ~ 1 hr until plex server will update the external IP address information automatically, or to create an exemption for plex server from the VPN altogether: [[How To] Bypass VPN for Plex](https://forums.plex.tv/t/how-to-bypass-vpn-for-plex/417665/1)

---

_[View the full topic](https://forums.plex.tv/t/how-does-pms-test-remote-access/522267)._