# How to debug remote over HDMI not working **URL:** \ **Category:** Apps & Creations\ **Created:** [June 25, 2017, 1:19am UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898 "2017-06-25T01:19:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mvandere](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@mvandere](https://forums.plex.tv/u/mvandere)\ **Post date:** [June 25, 2017, 1:19am UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/1 "2017-06-25T01:19:37Z")
I have a Pi3 connected via HDMI to a Panasonic TH-42PX600A When Rasplex starts the TV automatically switches its source to HDMI1, when the Rasplex is shutdown the TV is automatically turned off. The TV settings indicate that HDMI control is on and the above would appear to indicate that the cable supports control over HDMI and that it is working, to some extent. However, none of the buttons on the Panasonic remote have any effect on the Rasplex. Are there some diagnositics/logs I can turn on and examine to work out what is going on here? Thanks, Mark ---
**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\ **Post date:** [June 26, 2017, 12:43pm UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/2 "2017-06-26T12:43:51Z")
you might want to check [this thread](https://forums.plex.tv/discussion/150209/cec-remote-buttons-how-do-i-find-out-which-button-has-been-pressed/p1 "this thread") ---
**Author:** ![mvandere](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@mvandere](https://forums.plex.tv/u/mvandere)\ **Post date:** [June 27, 2017, 5:36am UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/3 "2017-06-27T05:36:18Z")
Looks like my TV is a bit ‘too old’, all that the logs get is when I change input sources, like this 05:17:12 T:1850733536 DEBUG: CecLogMessage - \>\> 04:83 05:17:12 T:1850733536 DEBUG: CecLogMessage - \<\< Playback 1 (4) -\> broadcast (F): physical address 1000 05:17:12 T:1850733536 DEBUG: CecLogMessage - \<\< 4f:84:10:00:04 05:17:12 T:1850733536 DEBUG: CecLogMessage - \>\> TV (0) -\> Playback 1 (4): give physical address (83) Remote button presses yield nothing at all. Thought there might be something in the ‘sevice mode’ TV menus, but I can’t even find out how to get into that, so far all I’ve found is a code to do a ‘factory reset’. Any idea if it is worth trying to go further down this path? ---
**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\ **Post date:** [June 27, 2017, 1:08pm UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/4 "2017-06-27T13:08:40Z")
well it could be the HDMI cable that doesnt support cec and not the fault of your TV personally I never bothered with cec and used a wiimote as my remote ---
**Author:** ![mvandere](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@mvandere](https://forums.plex.tv/u/mvandere)\ **Post date:** [June 28, 2017, 2:01am UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/5 "2017-06-28T02:01:59Z")
Do you have a pointer to how to get the wiimote working? Everything I can find seems to revolve around python scripts and/or dongles (which should not be needed for the Pi3) ---
**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\ **Post date:** [June 28, 2017, 1:24pm UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/6 "2017-06-28T13:24:24Z")
I made [this script](https://forums.plex.tv/discussion/245052/wiimote-control-for-rasplex-addon-v0-5 "this script") for that of course there are other remote solutions you can try ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 7:35pm UTC](https://forums.plex.tv/t/how-to-debug-remote-over-hdmi-not-working/196898/7 "2020-01-08T19:35:43Z")