# How to disable transcoding?

**URL:** <https://forums.plex.tv/t/how-to-disable-transcoding/221550>\
**Category:** General Discussions\
**Created:** [January 14, 2018, 1:38pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550 "2018-01-14T13:38:00Z")\
**Posts on this page:** 20\
**Page:** 4

<div class="post-metadata">

**Author:** ![vipclubber](https://avatars.discourse-cdn.com/v4/letter/v/e19b73/32.png) [@vipclubber](https://forums.plex.tv/u/vipclubber)\
**Post date:** [December 19, 2019, 11:24am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/62 "2019-12-19T11:24:09Z")

</div>

Glad I found this chain as I have opened a topic about issues with 4K media. {[4K Streaming PMS Reviews](https://forums.plex.tv/t/4k-streaming-pms-reviews/472041)} You see this is almost 2020 and 4K content is very common. So when I try to play 4K I get constant buffering. Some say I need more powerful server - well I do: HP G9 Proliant 20 Core 2xE5-2660v3 2.6ghz and going by this chain’s opinion I should be able to transcode 4K since I have a server that can handle it. Well the server can handle it with an average of 87% CPU utilization but I am still getting buffering on my clients - all of them i.e. Windows, TV, Web. Some clients may have TVs/Displays that are 1080. What would happen to streaming 4K to them?

So if the high end Servers aren’t enough the question is can PLEX even pull off the Transcode=OFF solution suggested here for 4K content. I hope so. I mean even setting a server to ORIGINAL and client side to Direct Play still doesn’t do it for me. I have wired connection at home and plenty of bandwidth to handle 4K. You don’t want people going into registry or dealing with codes.

Can the plex team make it work? That would be greatly appreciated as I’d like to enjoy my PLEX for Holidays 🙂

 ![image](https://global.discourse-cdn.com/plex/original/3X/1/2/1295c0f33eb4cc48f151e44216da8d23cb6f2883.png)

---

<div class="post-metadata">

**Author:** ![nachocho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nachocho/32/8306_2.png) [@nachocho](https://forums.plex.tv/u/nachocho)\
**Post date:** [December 29, 2019, 3:24am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/63 "2019-12-29T03:24:24Z")

</div>

If the option could be added to Emby, I guess it can be added to Plex as well.  
The way Emby currently disables transcoding is per user:

 ![](https://global.discourse-cdn.com/plex/original/3X/a/c/acdd7901785f2a691eec184caef921deb89824d7.jpeg)

I would also like to see this happening in Plex.  
Thing is, there are several forum posts regarding turning off the transcoder, they should be merged into a single thread.

---

<div class="post-metadata">

**Author:** ![mylanok](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mylanok](https://forums.plex.tv/u/mylanok)\
**Post date:** [December 29, 2019, 4:13am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/64 "2019-12-29T04:13:36Z")

</div>

In my case its not even a CPU problem… my users (no very tech friendly) complain that the quality is bad, and I have to explain them that they need to select the quality to Original. I have no network problem, and Original quality is 99% of the time the best choice. But for Plex apparently it’s not… I’d rather just force my users to use Original quality so they dont have to even think about that.

---

<div class="post-metadata">

**Author:** ![Spanner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spanner/32/166833_2.png) [@Spanner](https://forums.plex.tv/u/Spanner)\
**Post date:** [January 1, 2020, 3:32pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/65 "2020-01-01T15:32:42Z")

</div>

Another +1 for this option. I’d like to keep conversion for sync but disable transcoding of live streams (ideally for certain users but I’d gladly take a global switch).

---

<div class="post-metadata">

**Author:** ![katharn](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@katharn](https://forums.plex.tv/u/katharn)\
**Post date:** [January 5, 2020, 2:12pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/66 "2020-01-05T14:12:40Z")

</div>

+1 also from me - there is no point for this ■■■■■■■ transcoding when server and client can flawlessly play every movie without efforts - this always-on-feature just causes more energy consumption and a server which is blocked without reason.

---

<div class="post-metadata">

**Author:** ![nachocho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nachocho/32/8306_2.png) [@nachocho](https://forums.plex.tv/u/nachocho)\
**Post date:** [January 8, 2020, 7:45pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/67 "2020-01-08T19:45:40Z")

</div>

> [@nachocho](#):
>
> If the option could be added to Emby, I guess it can be added to Plex as well.  
> The way Emby currently disables transcoding is per user:
> 
> ![](https://global.discourse-cdn.com/plex/original/3X/a/c/acdd7901785f2a691eec184caef921deb89824d7.jpeg)
> 
> I would also like to see this happening in Plex.  
> Thing is, there are several forum posts regarding turning off the transcoder, they should be merged into a single thread.

@elan sorry to bother you, but what do we need to do to get some attention from the Plex staff about this? How do you guys handle enhancement requests?

This is not only important because many folks deem it’s needed, but also because one of your competitors already implemented this, and people are starting to turn to Emby. Competition is great to improve the products.

Thanks.

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 8, 2020, 7:52pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/68 "2020-01-08T19:52:50Z")

</div>

> [@nachocho](#):
>
> How do you guys handle enhancement requests?

You add a “feature suggestion” tag. There is already a request for this. [[implemented] Feature request: disable transcoding](https://forums.plex.tv/t/feature-request-disable-transcoding/101180)

---

<div class="post-metadata">

**Author:** ![nachocho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nachocho/32/8306_2.png) [@nachocho](https://forums.plex.tv/u/nachocho)\
**Post date:** [January 9, 2020, 5:14am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/69 "2020-01-09T05:14:51Z")

</div>

> [@MovieFan.Plex](#):
>
> > [@nachocho](#):
> >
> > How do you guys handle enhancement requests?
> 
> You add a “feature suggestion” tag. There is already a request for this. [[implemented] Feature request: disable transcoding](https://forums.plex.tv/t/feature-request-disable-transcoding/101180)

Thanks @MovieFan.Plex, I issued my vote there. I will reply in that forum thread as well.

---

<div class="post-metadata">

**Author:** ![ariela\_nesys\_it](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@ariela\_nesys\_it](https://forums.plex.tv/u/ariela_nesys_it)\
**Post date:** [January 12, 2020, 12:18am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/70 "2020-01-12T00:18:22Z")

</div>

Hi @NewPlaza

Sorry, I’ve tried your trick, but I’m doing for sure some mistakes, it’s not working for me.

I have my Plex Server installed on Synology NAS. All my movies/cartoons are in /Media directory. I’ve created a /Media/temp directory with read permissions for plex user. Then I’ve configured properly Plex in order to have a new Transcoder temporary directory: /Volume1/Media/temp

Then I’ve tried with a movie that has a TrueHD audio track as first track, and AC3 as second, and the movie starts using the first track (AAC transcoding).

I would like to avoid any type of transcoding … What I can check/do?  
Thanks for your support  
Andrea

[edit]: well, the CPU usage is quite low (5%), so maybe Plex is not transcoding, but in the dashboard I see “transcode”. Or the audio transcoding is not as resource consuming as the video transcoding

Another question is: why Plex is not using automatically the second track that is AC3 (so transcoding is not required)?

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 14, 2020, 1:37am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/71 "2020-01-14T01:37:55Z")

</div>

I’ll ask around internally and make sure there’s awareness.

---

<div class="post-metadata">

**Author:** ![nachocho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nachocho/32/8306_2.png) [@nachocho](https://forums.plex.tv/u/nachocho)\
**Post date:** [January 14, 2020, 3:42pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/72 "2020-01-14T15:42:33Z")

</div>

Much appreciated sir. 🙂

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 14, 2020, 6:11pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/73 "2020-01-14T18:11:31Z")

</div>

Out of curiosity, what’s the scenario for doing it on a per-user basis?

---

<div class="post-metadata">

**Author:** ![Zamrod](https://avatars.discourse-cdn.com/v4/letter/z/e0b2c6/32.png) [@Zamrod](https://forums.plex.tv/u/Zamrod)\
**Post date:** [January 15, 2020, 8:27pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/74 "2020-01-15T20:27:44Z")

</div>

I am sharing my library with my parents. They don’t know how to change settings and never will. If they run into an episode that doesn’t work it shouldn’t be a big deal.

I am sharing with a couple friends who are way more computer literate and they know to change their maximum higher. If those people need to transcode then it is because the file isn’t supported by their player.

Ideally this would be automatic. The client would try a direct stream first and if there wasn’t enough bandwidth, it would try transcoding instead. But there’s a lot of circumstances where it is transcoding when it doesn’t have to right now simply because the default setting for transcoding is 3 MBits/sec and both the server and the client have higher bandwidth than that.

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 16, 2020, 2:46am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/75 "2020-01-16T02:46:20Z")

</div>

Thanks for the response!

In the scenario you’ve painted, why would you observe your parents transcoding and then just call them and tell them to raise the quality level, as opposed to them having the bad experience of videos randomly failing on them?

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 16, 2020, 4:00am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/76 "2020-01-16T04:00:51Z")

</div>

Disabling the transcoder won’t help either. Playback will just fail if they don’t raise the quality setting.

Edit - to be clear, disabling the transcoder would not force direct play.

---

<div class="post-metadata">

**Author:** ![nachocho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nachocho/32/8306_2.png) [@nachocho](https://forums.plex.tv/u/nachocho)\
**Post date:** [January 16, 2020, 5:44am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/77 "2020-01-16T05:44:32Z")

</div>

> [@elan](#):
>
> Out of curiosity, what’s the scenario for doing it on a per-user basis?

Thanks for following up elan.

I was just mentioning the way Emby implemented the disabling of the transcoder, which is by user. If I try to guess, a valid scenario is that you could be sharing libraries with several users and might just want to avoid transcoding for users that do not know how to configure things properly at the client side. Another scenario could be that some users have a “higher priority” or importance than others and the server would not be able to handle transcoding for all, so turning transcoding off for some sounds like a good idea.

What I like about it is, it gives you finer granularity for disabling the transcoder, instead of disabling it completely for every one. For instance I would never want to disable the transcoding for my very own user.

---

<div class="post-metadata">

**Author:** ![WillStewart](https://avatars.discourse-cdn.com/v4/letter/w/a3d4f5/32.png) [@WillStewart](https://forums.plex.tv/u/WillStewart)\
**Post date:** [January 16, 2020, 6:08pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/78 "2020-01-16T18:08:28Z")

</div>

Merci, @guillaumebriday, your advice was very helpful! I combined it with advice from another thread to ensure direct play was enabled, and all other settings dealing with anything remotely related to or hinting of the need to transcode was scrutinized and set.

This _ **solved** _ the playing of mpeg2 files from an RPi 3 with PMS to an old Fire TV with Plex client for me.

---

<div class="post-metadata">

**Author:** ![jpsak09](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jpsak09/32/115602_2.png) [@jpsak09](https://forums.plex.tv/u/jpsak09)\
**Post date:** [January 24, 2020, 4:32am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/79 "2020-01-24T04:32:47Z")

</div>

Correct me if I’m wrong here, but it seems the remote streaming quality settings are set on a per user per client basis. When a family member or friend of mine switches phones, gets a new fire stick, or logs in on any new device, they don’t know or remember to change that setting. I end up having to reach out to them every time they set up a new device. I know it’s not often, but it gets annoying having to constantly reach out.

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 24, 2020, 5:29pm UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/80 "2020-01-24T17:29:13Z")

</div>

The latest PMS beta now has the ability to turn of video transcoding.

**Plex Media Server 1.18.5.2260**  
(Prefs) Exposed an advanced preference to disable video transcoding

---

<div class="post-metadata">

**Author:** ![okEric](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/okeric/32/9115_2.png) [@okEric](https://forums.plex.tv/u/okEric)\
**Post date:** [January 25, 2020, 2:57am UTC](https://forums.plex.tv/t/how-to-disable-transcoding/221550/81 "2020-01-25T02:57:29Z")

</div>

@elan Thanks for responding to this thread on this topic.

I think the best way to put it is, I don’t mind my folks direct playing/streaming my libraries, but if they delve into the transcoding realm, I’m fine with denying the access. Eventually I’d help them get it working so they can direct stream or play but when I’m not monitoring the server, by default I don’t want it to transcode.

Transcoding takes CPU power and that generates heat, I don’t want a remote user to have that sort of power.

[Previous page](https://forums.plex.tv/t/how-to-disable-transcoding/221550.md?page=3)

[Next page](https://forums.plex.tv/t/how-to-disable-transcoding/221550.md?page=5)
