# How to fix errors from Plex\\ Media\\ Server.log **URL:** \ **Category:** General Discussions\ **Created:** [November 21, 2020, 11:26pm UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057 "2020-11-21T23:26:55Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 11:26pm UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/1 "2020-11-21T23:26:56Z")
hi, any idea how can i fix these errors from the log? Nov 22, 2020 00:12:10.498 [0x7f59f2ffd700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1 Nov 22, 2020 00:12:10.498 [0x7f59f2ffd700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA Nov 22, 2020 00:12:10.498 [0x7f59f2ffd700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1 Nov 22, 2020 00:12:10.498 [0x7f59f2ffd700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA Nov 22, 2020 00:12:10.498 [0x7f59f2ffd700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1 Nov 22, 2020 00:12:10.498 [0x7f59f2ffd700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA Nov 22, 2020 00:12:14.154 [0x7f59f1ffb700] INFO - [Transcode] CodecManager: starting EAE at “/tmp/pms-bd409cd8-d85b-49c6-abf5-b51ec789ba1a/EasyAudioEncoder” Nov 22, 2020 00:12:26.964 [0x7f59f37fe700] WARN - QueryParser: Invalid field ‘readOnly’ found, ignoring. Nov 22, 2020 00:14:23.550 [0x7f59f1ffb700] INFO - AutoUpdate: no updates available Nov 22, 2020 00:14:32.730 [0x7f59f37fe700] INFO - AutoUpdate: no updates available Nov 22, 2020 00:16:02.417 [0x7f59f27fc700] WARN - [Transcode] Got a transcode session ping without a session GUID (or with an invalid one). Nov 22, 2020 00:16:03.426 [0x7f59e8fe9700] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one). Nov 22, 2020 00:16:04.464 [0x7f59e97ea700] ERROR - Unknown metadata type: mixed Nov 22, 2020 00:16:04.465 [0x7f59e97ea700] ERROR - Unknown metadata type: mixed Nov 22, 2020 00:16:07.276 [0x7f59f27fc700] INFO - AutoUpdate: no updates available Nov 22, 2020 00:18:53.624 [0x7f59f37fe700] WARN - [Transcode] Got a transcode session ping without a session GUID (or with an invalid one). Nov 22, 2020 00:25:14.625 [0x7f59fa7fc700] ERROR - XML: namespace Nov 22, 2020 00:25:14.625 [0x7f59fa7fc700] ERROR - XML: error : Nov 22, 2020 00:25:14.625 [0x7f59fa7fc700] ERROR - XML: xmlns:ms: ’ urn:microsoft-com:wmc-1-0’ is not a valid URI Nov 22, 2020 00:25:14.625 [0x7f59fa7fc700] ERROR - XML: xmlns:ms=" urn:microsoft-com:wmc-1-0" Nov 22, 2020 00:25:14.625 [0x7f59fa7fc700] ERROR - XML: ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [November 21, 2020, 11:48pm UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/2 "2020-11-21T23:48:18Z")
You’ll need to give some more meat to the bone. How about some context… Without that I can only guess this is from a Plex Media Server running in a docker container with its respective drives mounted without exec permissions (e.g. `/config`), therefore Plex is failing to execute the transcoders stored on that drive. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 22, 2020, 12:07am UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/3 "2020-11-22T00:07:53Z")
@tom80H its running inside VM - ubuntu; what exact details do you need? I can provide. thanks! ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [November 22, 2020, 12:11am UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/4 "2020-11-22T00:11:01Z")
From [https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/](https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/) > ### Can I use Hardware-Accelerated Streaming inside of a virtual machine? > > Hardware-Acceleration Streaming is not currently possible inside of virtual machines, as virtual machine hosts do not expose low-level video hardware to the guest operating system. While some virtual machines expose generic 3D acceleration to the guest OS as a virtual driver, this does not include support for accelerated video decoding or encoding. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 22, 2020, 12:53am UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/5 "2020-11-22T00:53:07Z")
but there are errors as: [Transcode] [FFMPEG] - Could not dynamically load CUDA ERROR - XML: namespace these are all related to the HW acceleration? thx ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [November 22, 2020, 12:57am UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/6 "2020-11-22T00:57:41Z")
correct; CUDA is the Nvidia hw-acceleration API > **[CUDA](https://en.wikipedia.org/wiki/CUDA)** > > CUDA (Compute Unified Device Architecture) is a parallel computing platform and application programming interface (API) model created by Nvidia. It allows software developers and software engineers to use a CUDA-enabled graphics processing unit (GPU) for general purpose processing – an approach termed GPGPU (General-Purpose computing on Graphics Processing Units). The CUDA platform is a software layer that gives direct access to the GPU's virtual instruction set and parallel computational ele Th... ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 20, 2021, 12:57am UTC](https://forums.plex.tv/t/how-to-fix-errors-from-plex-media-server-log/656057/7 "2021-02-20T00:57:49Z")
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