# How to force stream native resolution instead of transcode? **URL:** \ **Category:** General Discussions\ **Tags:** android-tv\ **Created:** [July 20, 2024, 10:45am UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081 "2024-07-20T10:45:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![vicks306](https://avatars.discourse-cdn.com/v4/letter/v/ecc23a/32.png) [@vicks306](https://forums.plex.tv/u/vicks306)\ **Post date:** [July 20, 2024, 10:45am UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/1 "2024-07-20T10:45:52Z")
Edit: exact same issue [Reddit - Dive into anything](https://www.reddit.com/r/PleX/s/hnV0vMbn4x) I have strange bug or a problem. I’m streaming content from a friend’s plex server. All the video sources are 1080p. My TV can handle that. Suddenly I changed last week the quality of the native 1080p, to a lower settings. From that point is every serie and movie at that same resolution while the source is 1080p. Now whatever I changed in the settings, it streams a lower quality such as 240p while the source is 1080p, it’s says also in white letters in the menu box of the serie of movie. How to enforce to watch natively the quality? Exact same issue: [Reddit - Dive into anything](https://www.reddit.com/r/PleX/s/hnV0vMbn4x) ---
**Author:** ![vicks306](https://avatars.discourse-cdn.com/v4/letter/v/ecc23a/32.png) [@vicks306](https://forums.plex.tv/u/vicks306)\ **Post date:** [July 20, 2024, 10:55am UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/2 "2024-07-20T10:55:32Z")
If I go the playback settings, Under “Quality” it says - Play Orginal Quality - detected 32Mbps. But if go to Playback info, I see transcode: Quality: 480x270… While I was able this to watch in the source quality as in 1080p. I changed same as the reddit post OP, once the quality manually to a lower quality and since then it doesn’t play native the 1080p res. ---
**Author:** ![vicks306](https://avatars.discourse-cdn.com/v4/letter/v/ecc23a/32.png) [@vicks306](https://forums.plex.tv/u/vicks306)\ **Post date:** [July 20, 2024, 12:42pm UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/3 "2024-07-20T12:42:43Z")
I don’t have the option: I can’t choose or play “Play Orginal Quality”. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 20, 2024, 1:20pm UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/4 "2024-07-20T13:20:39Z")
Have you verified with your friend their remote access setup is working ok (e.g. no fallback to an indirect / relayed connection that comes with a limited bandwidth) or if they’re actively limiting the remote stream bandwidth? As a side note: the need to transcode isn’t primarily determined by a specific video resolution. A more common limitation is the video/audio/subtitle format and their combination. ---
**Author:** ![vicks306](https://avatars.discourse-cdn.com/v4/letter/v/ecc23a/32.png) [@vicks306](https://forums.plex.tv/u/vicks306)\ **Post date:** [July 20, 2024, 1:54pm UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/5 "2024-07-20T13:54:15Z")
Yes Ive checked. I noticed that I don’t have on quality: Play Orginal Quality, Its converting directly automatically… ![WhatsApp Image 2024-07-20 at 14.44.47](https://global.discourse-cdn.com/plex/original/4X/2/5/b/25b0a2198f303ffa37f81da24ed6d7bc51c3d236.jpeg) ---
**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\ **Post date:** [July 20, 2024, 8:04pm UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/6 "2024-07-20T20:04:36Z")
It really does sounds like your friend’s server’s “Remote Access” isn’t properly set up. If their firewall/router hasn’t had the proper ports forwarded, then in order to access the server Plex (the company) acts as a relay between you and the server. However, they don’t have infinite bandwidth to do this, so they limit streams to ~2 Mbps or less. This is a hard cap, which may mean the only streaming options you have are all really low resolution. I know you said it’s working, but double check with your friend that their “Remote Access” in their settings is showing a green checkmark. A way to tell if this is the case, is to check the server dashboard when you are streaming. If your friend can look, see if the orange (!) mark shows up, like in the center of this example image: [![](https://preview.redd.it/plexpass-on-my-lan-switches-between-remote-play-and-v0-qzkluvj7ki6a1.png?auto=webp&s=769b00bfa6c03e60350dde161a496566af4df96f) ](https://preview.redd.it/plexpass-on-my-lan-switches-between-remote-play-and-v0-qzkluvj7ki6a1.png?auto=webp&s=769b00bfa6c03e60350dde161a496566af4df96f) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 18, 2024, 8:05pm UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081/7 "2024-10-18T20:05:22Z")
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