# How to solve indirect server connection?

**URL:** https://forums.plex.tv/t/how-to-solve-indirect-server-connection/880179
**Category:** Plex Media Server
**Tags:** server-synology
**Created:** [June 16, 2024, 1:21am UTC](https://forums.plex.tv/t/how-to-solve-indirect-server-connection/880179 "2024-06-16T01:21:56Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![lock](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lock/32/138320_2.png) [@lock](https://forums.plex.tv/u/lock)
#### Post date: [June 16, 2024, 1:21am UTC](https://forums.plex.tv/t/how-to-solve-indirect-server-connection/880179/1 "2024-06-16T01:21:56Z")

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I reinstalled Plex and now I see this:

![Screenshot 10](https://global.discourse-cdn.com/plex/original/4X/8/1/6/816af271aa40c96d4c5556f4fd1022c01b51ea3b.png)

What can I do to have it green again?

Thanks.

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### Author: ![papp893](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@papp893](https://forums.plex.tv/u/papp893)
#### Post date: [June 16, 2024, 7:59am UTC](https://forums.plex.tv/t/how-to-solve-indirect-server-connection/880179/2 "2024-06-16T07:59:37Z")

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On your local network? Do you run VLANs? You can add allowed networks in the setting for the sperate lans so Plex knows the are actually local 192.168.1.0/255.255.255.0,192.168.2,0/255.255.255.0 as an example.

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### Author: ![lock](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lock/32/138320_2.png) [@lock](https://forums.plex.tv/u/lock)
#### Post date: [June 16, 2024, 11:11am UTC](https://forums.plex.tv/t/how-to-solve-indirect-server-connection/880179/3 "2024-06-16T11:11:21Z")

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Thanks for your reply, Papp893.  
Unfortunately my knowledge of these things is zero, I’ve no idea of what a VLAN is.  
But I was able to open port 32400 on my router and that seemed to solve the issue.

![Screenshot 11](https://global.discourse-cdn.com/plex/original/4X/3/2/5/32520e4f55aa72e8e1385e177f56eed8151da0a5.png)

I hope it will last. 🙂

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 14, 2024, 11:11am UTC](https://forums.plex.tv/t/how-to-solve-indirect-server-connection/880179/4 "2024-09-14T11:11:24Z")

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