# How to stop Plex e-mails

**URL:** <https://forums.plex.tv/t/how-to-stop-plex-e-mails/794223>\
**Category:** General Discussions\
**Created:** [May 25, 2022, 4:30pm UTC](https://forums.plex.tv/t/how-to-stop-plex-e-mails/794223 "2022-05-25T16:30:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BrentPowell987](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@BrentPowell987](https://forums.plex.tv/u/BrentPowell987)\
**Post date:** [May 25, 2022, 4:30pm UTC](https://forums.plex.tv/t/how-to-stop-plex-e-mails/794223/1 "2022-05-25T16:30:59Z")

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I get marketing e-mails about Plex content two or three times a week. I’ve tried clicking “Unsubscribe,” but I get a response saying I’m not subscribed to any e-mails.

Yet I continue to get these e-mails.

Any idea whom I can contact to get them to stop?

Thanks!

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 25, 2022, 5:12pm UTC](https://forums.plex.tv/t/how-to-stop-plex-e-mails/794223/2 "2022-05-25T17:12:33Z")

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Please inspect the email headers and determine to which address those mails were sent originally.  
Compare this address to the one which appears on this page: [https://app.plex.tv/desktop/#!/settings/account](https://app.plex.tv/desktop/#!/settings/account)

Do the email addresses match?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 23, 2022, 5:12pm UTC](https://forums.plex.tv/t/how-to-stop-plex-e-mails/794223/3 "2022-08-23T17:12:47Z")

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